Texas City, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 200 Reviews
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This was an emergency call; we appreciated the quick response.Dear Paul, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Excellent workmanship so far still working!!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Overall, pleased with serviceThank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Our repairman was excellent both in his timely repair of our refrigerator and his ability to answer our questions.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Repairman was not knowledgeable how to change Thermostat settings."We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further for you, please write back to us HomeServiceReviews@ transformco.com."
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Was happy with the service and the communication.We love 5-star ratings! Thanks for choosing Sears!
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This technician has serviced my refrigerator a few times prior to this service call and I’ve always been satisfied even though the refrigerator has been plagued with many problems. I’m not understanding why they told me $99 service called when I booked the service and when he got out there this time and finished explaining what the issue was…he charged an extra 20+ dollars for what he calls and explanation charge. I didn’t understand that then… and I still don’t understand that! Can someone give some clarification for the extra charge?Dear Melba, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Awesome technician. Very friendly and efficientDear Nichole, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was so skeptical about using a call in number from the internet. However, I could not find anyone local to repair my oven. Once the call was made, I got email reminders with my appointment date and time. On the day I was given multiple reminders when I could expect my repair person along with photo ID. I will continue to use this service for any future needs!! Thank you for such quick, professional and safe service!!Dear Gg, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very knowledgeable and explained everything.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!