Texas City, TX repair reviews

repair man was excellent and very informative

He did check up but said they would be back tomorrow to drain tank and have not heard back

I was not the one present while the service was performed, but was told they were very professional and focused on what they were doing. My only complaint is that I called this in Wednesday morning before a Holiday, and a technician could not be dispatched until Monday after the Holiday weekend. I certainly understand observing the Holiday, I too work in the service industry and when an emergency arises you take care of your customer in the most expedient manner. If my repair would have been for a washer, dryer, dishwasher, etc... I would have been ok with the waiting, but a refrigerator I was very frustrated at the lack of urgency from the service technician. Not to mention the loss of food and out of pocket expense in our attempt to salvage what we could.

This was the annual service check-up for all the appliances we have under the service contract.

Fixed quick

They did an excellent job. Fast efficient and very nice to deal with

I used them a week ago.

stay my happy

The tech came prepared to make the necessary repairs. He quickly diagnosed the problem, and what repairs were needed . Fortunately, he had already anticipated the problem, and had the required equipment to complete the job,

The service tech, George, did a fantastic job.