San Angelo, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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  1. Ralph always does a good job.

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    Same as always.
    SAN ANGELO, TX
    November 15, 2019
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  2. Nice technician but not repaired

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    The repair that the technician made did not repair the issues.
    SAN ANGELO, TX
    November 12, 2019
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  3. Doesn’t know what he is doing.

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    He doesn't know what he is doing. Allen has no clue how to fix things, what to order, etc. he even was trying to get me to agree with him that the schematic for the fridge was "hard to read". I read it just fine and I would expect my technician to be able to as well. Don't send someone again that doesn't know what they are doing! Now my fridge still isn’t fixed. I’m on my 4th repair call for the same issue and how he did it I don’t know but he broke it even more on this last “repair”. My lights aren’t working properly now. It doesn’t register when the door is open. All this started with a simple leak out of the water dispenser.I've bought a lot of stuff all with MPA from y'all and I expect professional knowledgeable service for that money. He doesn't even know how to do a PM check on a stove. He didn't check the back the warmer nothing. He tried to use a heat thermometer on an induction stove, and in case the person reading this doesn't know and induction stoves top doesn't ever get hot!! I expect a call to get this sorted out!!!
    SAN ANGELO, TX
    November 01, 2019
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    Hi Anthony, we appreciate you taking your time to give your feedback. This is not good to hear! We sincerely apologize for your repair experience. This is not the experience we want our members to have. Our care team will contact you via email, to assist you further.
    SHS social care. on November 14, 2019
  4. Good service

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    I have used Sears service for years and hae always been pleased.
    SAN ANGELO, TX
    October 07, 2019
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  5. Knowledgeable service

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    I finally convinced Sears that I could not fix it myself as they sent me a email showing me how. I appreciate the third person I talked to sending me a technician at last. I am not sure I will sign up and pay again after this horrible experience
    SAN ANGELO, TX
    September 13, 2019
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  6. Good service

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    He did good job. But who schedules his appointment needs to take a look at things. It took over 2 weeks for him to come
    SAN ANGELO, TX
    May 14, 2019
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    November 22, 2018
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    November 22, 2018
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    November 22, 2018
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  10. Fridge repair

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    On time, cheerful guy, had the part needed. Fixed it in no time!
    MENARD, TX
    June 28, 2018
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