Richardson, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 234 Reviews
-
Great Service Plan I purchasedThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
My repairman was thorough and exceeded my expectations.HI TERRY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Good job - finish check-up very quickly.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
Took him awhile because he had to leave to get a part.We apologize for the difficulties your recent service has caused. We also thank you for providing us the positive feedback. If you need any further assistance then you can call us at 1800-732-7747.
-
My refrigerator was not cooling properly. I was able to schedule service for the same day. Repair technician informed me of arrival time. The problem was diagnosed, shown to me, and repair cost explained. The repair time was just a bit over an hour.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
-
Great service. The best I've had.HI TERRY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Technician called prior to arrival, isolated and explained our dishwashers source of trouble and repaired it.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
Once I got the service man here it was good! Trying to get in touch to set up an appointment was a nightmare! It took me over 3 weeks to finally get someone on the telephone! Customer Service is totally a -0-!!!!!!!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
I was very impressed that post-bankruptcy Sears 1) honored the extended warranties I purchased for my washer/dryer in early 2018, and 2) maintained the top-notch infrastructure in scheduling repairs. However, I did ask the customer service rep who booked this repair appointment to update my profile and remove my home number and replace it with my mobile number. They failed to do that so the technician was not able to reach me prior to his arrival. Also, I am not impressed that while typing this review, I continually have a black box with white text covering the left side of the review text box.Hi SSALAVA ,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Service man very pleasant and a joy to talk with. Very knowledgeableThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!