Laredo, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 110 Reviews
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I have always used Sears service throughout the US and have always been satisfied with them
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Very knowledgeableDear Hermila, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Good serviceThank you Ana, for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you, Bob K Sears Member Services
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We ended up having 3 different people come out at different times because of our home warranty not working with us. But each time the guys were very nice and let me know all that was going on. My biggest complaint would be that my part was back ordered and I wasn’t notified till after the part was suppose to be delivered. That is more of COVID related problem but I should have been notified prior. Other than that 5 star ratingDear Natalie,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Unless you have a Wolf, Sub Zero or Viking appliance, there no more expensive service than Sears, particularly with the diagnosis fee which is separate and addition from all other fees. Parts sourcing was slow although may have been caused by manufacturer and not Sears. Perhaps most importantly, the technician contracted Covid and advised me right away, no problem. So, if you have a repair and want a trained technician, go with Sears. But, it will not be cheap and setting up the service will take time and patience.Hi Adrian, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to cost of service and setting up of the service. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Excellent serviceWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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No one comeNo one come
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The repair man did not fix the isue.Hello Jessica, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Excellent serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used them a week ago and I'm so happy I did.Hi GRISELDA , Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!