Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 825 Reviews
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Jorge did an outstanding job cleaning out our dryer.Dear Robb, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I used them on my kitchenaid fridge..he came and said it needed an evaporated fan but they couldn't get part until after Christmas and said if that wasn't it then we needed the main circuit board...We replaced both so we could have it ready for Christmas and they couldn't get the parts until after Christmas....it didn't fix the problem so we called another company and they gave us a letter on what was wrong..so I spent money with Sears for nothing and was charged 122.00 for nothingDear Betty, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The service was good but the email I received indicated Sears gift card could be used for Payment. The Technician could not make that work. Very disappointed I couldn't use Sears gift card for payment.Dear Leo, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Would use them againDear Carolyn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service and very knowledgeableDear Jeff, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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Came at time period expected, quickly assessed the problem, and courteously explained the options regarding our refrigerator issue.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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repaired my ice maker. thrilled I did before Thanksgiving!We love 5-star ratings! Thanks for choosing Sears!
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Excellent service.Dear Sandra, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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My dishwasher has been broken since JulyWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {homeservicereviews@transformco.com} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.