Houston, TX repair reviews

My first call got me a technician that ordered a part, second technician replaced the part but said it needed another part. That part was ordered but could not be found. Through this process I called many times and never received a call back with any status or updates. Nothing from your department at all! I finally started to ask for a replacement dishwasher which eventually got me a technician who came out and and didn’t replace anything but got the dishwasher to work! Seriously I was without a dishwasher through the entire holiday season, over 2 months and there was nothing wrong with it! Just a reset ? I am not happy with your service at all!

This is the first time someone knew what they where doing after 6 visits. Felix was polite and listened to the problem and understood the frustrations

He didn’t listen to an audio file that was recorded and uploaded to our file by a previous technician, which the previous technician assured would make the difference. This guy didn’t seem interested in it. So when the fridge didn’t make the sound nd for him, he left us saying everything was fine. Not sure why I fill out these surveys. I don’t believe they’re read.

The tech checked everything out and reprogrammed the dishwasher until the new control panel arrives.

Dishwasher was too expensive to repair, but the tech was on time, very helpful and courteous.

The repairs for this refrigerator is going on 11 weeks and still not working properly!

Fixing the refrigerator inner light took almost two months, and the seudotechnician used a hammer to do the job!!! Obviously he smashed the switches and the referí wall.