Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 813 Reviews
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Excellent service
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Great service - fast and reliable.Dear Janice, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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3rd time got it right. You owe me $250 No one has contacted me. It took me multiple times to put a request in for the amount that needs to be charged backWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Thyeyre coming back my freezer is not completely fixed.Dear Katherine, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Kahleel has a BEAUTIFUL attitude and is very professional.Dear Chantay, Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you, Bob K Sears Member Services
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I had a local repair person come to repair my refrigerator which was not making ice and not keeping the freezer cold enough to keep things frozen. The local repair person said it was leaking freon and that it was still under warranty and I should call Sears. I did and told both the scheduler and the actual repair person who showed up what the other local person had said. The repair person ignored what I told him, told me I needed a new ice maker and filters cleaned. He replaced the ice maker and cleaned the filters. Three days later still no ice and freezer still is not freezing correctly.
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I still need assistance!!ALFRED N, we apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technician was excellentWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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As always, repair done to my washing machine was efficient and worth the cost in every way. This is how ALL repairs should be done. System worked for me very well. I appreciate it.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Refrigerator is working again!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.