Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 776 Reviews
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The gentleman that came out was very knowledgeable and made sure he placed everything back like it was and clean.Hello JB, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I used them last Friday. I went online and made an appointment and there was a window open the following afternoon. The tech was on time and quickly located the issue with my washer.HI MICHAEL ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I woul not recommend the techHi Karen, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The service Tech was polite and knowledgeable.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Microwave still comes on "sometimes" when door is being opened??? I expect we will need additional service soon.HI ROBERT ,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Explained the process and results well.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Our technician was professional, on time and overall fantastic. He explained the issue and what our options were. Very pleased with the service we received.Hello Mary, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Oasis Appliance Repair took care of my refrigerator.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I had to complete a lengthy questionnaire about COVID-19 before appointment was scheduled. Tech arrived and didn’t wear a face mask!!!!Hi Kelly, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected with Technician not wearing a mask. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Repairman out here twice and still couldn’t fix problem due to wrong part ordered and then told the part isn’t in Sears parts list. Amazing sines Sears, Kenmore, manufactured the machine. Bought part online and did the install myself!Hi Ron, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.