Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 844 Reviews
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Cleaned Out dryer and hose to the wall made a huge difference in the drying of the clothes
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Service Technician was very informative and experienced with the issues. Professional and pleasant. Was kept Informed on arrival time and called when he was 10 minutes away
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Russell came out and had my dryer repaired within 20 minutes. Very efficient and informaton and quite pleasant.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The maintenance was detailed and done very well.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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We have used Sears numerous times for repair of our appliances and have always been pleased with the service and fact that they usually have the parts with them or can pick up easily to do the repair. Most recent repair was for our washing machine which was leaking inside the tub when not in use.Dear John, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Tech was very polite and professional. Apprehend quick responseWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
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Not happy with the whole procedureThank you,PETE , for taking the time to leave us your rating. We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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Happy with the serviceDear Gayle, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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My appt was scheduled for a Friday and I waited all day as well as checking in several times. I received aa text at almost 7 PM advising me that my appointment had been changed to another day & time. They didn't even bother to check with me to see if it was acceptable. When I did receive service it was very obvious that the technician did not want to be bothered. I won't use Sears again.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Set up earliest appointment to repair Upright Freezer and he was able to fix quickly on date of appointmentThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!