Houston, TX repair reviews

Oscar is by far the best service tech among the numerous techs that have serviced our lawn tractors over the last many years we’ve owned craftsman lawn tractors. He stayed with the intermittent problem until it was solved. A true number one serviceman.

the technician made sure that any melted ice was cleaned up and the ice chunks were quickly disposed of to avoid a mess in the utility room; he tested the drain to make sure it was unfrozen before putting the rear panel in place

I really appreciate the service I received

I asked Andrew to please use rubber gloves while checked my dishwasher & he did. Went on and evaluate it every thing & concluded after there was a lot of accumulated calcium & low level of water pressure that I qualified for a new motor. Now just waiting for that part to come in & complete the job. Thanks.

The freezer is still not working after two visits to our home. The phone support on Saturday was lacking to say the best. They told me that they would give me $50 to make me feel better. I didnt want the $50 i needed the fridge fixed to save the hundreds of dollars worth of groceries from spoining. They said I could file a claim for the damaged food and i will get a check in 7-21 days. Sounds super convenient.......... Very unhappy with the repair process for Sears.

Our dryer drum wasn’t turning. All the technician did was open up the dryer from the top and spun it himself and it started to work. He couldn’t find the cause for it to have stopped turning.

For 19 years dryer door opened towsrd the washer. Service tech asked if I would like it to open away from washer. I said yes, and now I don't have to walk around the door to put the washed clothes into the dryer

Dependable service

Tech was very knowledgeable and worked very hard on our ice machine.

Well done!