Houston, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

1–10 of 50 Reviews
  1. Very thorough and competent.

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    We had our Washer serviced last week and are very satisfied with the outcome. The technician was very thorough and resolved the problem effectively.
    SPRING, TX
    January 23, 2023
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    Dear Irita, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    MSO Offline on January 23, 2023
  2. Very poor service expensive and ineffective

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    Absolutely no help at all. Very unprofessional. Did not solve the problem. This was a complete waste of time and money.
    CONROE, TX
    December 15, 2022
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    Hi, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
    Sears Home Services on December 23, 2022
  3. Great

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    service was great but delivery of items took a while.
    TOMBALL, TX
    December 12, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Service on December 14, 2022
  4. Very knowledgeable!

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    We are always very satisfied with the service provided by Sears. They aren’t always the cheapest but the knowledge level of their service people far outweighs the cost.
    MAGNOLIA, TX
    December 10, 2022
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    We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    Sears Home Service on December 15, 2022
  5. Great service

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    Fixed the refrigerator after I tried to contact Sears before. Great job. Highly recommend the service tech.
    HOUSTON, TX
    November 24, 2022
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    Hi, we are so happy to hear about this experience! We strive to not only meet but exceed our member’s expectations! Thank you so much for allowing us the
    Sears Home Services on November 25, 2022
  6. Great Service

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    Kyle, our technician was very professional and friendly. He showed up on time & was able to diagnose the problem and repair washer. So grateful!
    THE WOODLANDS, TX
    November 18, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on November 18, 2022
  7. The best tech ever

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    The only complaint I have when calling every thing is automated and unable to speak with a human
    KATY, TX
    November 11, 2022
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    We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. Thank you for choosing Sears PartsDirect!
    Sears Home Services on November 16, 2022
  8. Very good service

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    Was preventative maintenance on my washer
    THE WOODLANDS, TX
    October 16, 2022
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    We love 5-star ratings! Thanks for choosing Sears!
    Sears Home Services on October 17, 2022
  9. Great service!

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    This is the third time they have sent out a man to fix our double oven. We are so relieved to have it working properly again.
    TOMBALL, TX
    September 10, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on September 15, 2022
  10. Professional and Thorough

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    Mike was efficient and professional. Certainly would call him again.
    SPRING, TX
    September 01, 2022
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    Hello, we appreciate you taking the time to send us your feedback regarding your recent experience. We appreciate all feedback. We are happy to hear about your positive experience. Thank you for choosing Sears PartsDirect!!
    Sears Home Services on September 08, 2022