Houston, TX repair reviews

great service a little miscommunication at the beginning with the parts but otherwise good

I was very happy with the service provided.

Everything was done in orderly manner

I use them once or twice a year and get great service every time.

I only use Sears technicians. I have always been satisfied.

on time and work done in timely manner

I've been having Home repair Services with Sears for many Years and will continue to do so because of the Great Service

Technician told me one thing and wrote something else in his report. Had me waiting for a replacement part he never ordered.

Did not show up and just submitted the same info of repair which was not even what was needed!

The technician fixed the original problem but refused to re-adjust the doors on the fridge that had come out of alignment as he wrestled the fridge back and forth to work on it. He said that was not part of the job even if he had created the problem! We are very disappointed and still need to have the doors put back the way they were.