Houston, TX repair reviews

Technician told me one thing and wrote something else in his report. Had me waiting for a replacement part he never ordered.

Did not show up and just submitted the same info of repair which was not even what was needed!

The technician fixed the original problem but refused to re-adjust the doors on the fridge that had come out of alignment as he wrestled the fridge back and forth to work on it. He said that was not part of the job even if he had created the problem! We are very disappointed and still need to have the doors put back the way they were.

The technician was very helpful. And was able to answer all of my questions.

Repair person was very rude and not friendly. He wanted to charge us money and was not doing the job unless paid upfront. We had a full warranty on the refrig and we had full coverage. He would not listen to us.

Serviceman rude. Sarcastic. Confrontational. Had an attitude. After waiting two texts for service, he demanded we pay him $485 before he would start job . We informed him we had insurance. He insisted. Confrontation escalated, he started shouting. Told us to stop shouting . I became convened. Told him to leave. On the way out of my house he became belligerent. He was s young Hispanic male. He had no respect of us as customers and as senior citizens. Its now close to one month. Refrig not repaired .

Sears Service came out to repair my ice maker, and the technician did an awesome job. He was ver professional and courteous, and finished the job in a timely manner.