Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 265 Reviews
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THE TECH, CAME ON 7/23/21 ( FRIDAY)..HE WAS FRIENDLY ,IDENTIFIED HIMSELF AND HAD ON HIS MASK.(THANKS YOU ). I EXPLAINED TO HIM WHAT WAS WRONGE WITH THE STOVE, HE SAID, HE WILL TAKE CARE THE PROBLEM AND SD, NOT TO WORRY....We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Just terribleDear Nick, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Very pleased with the serviceHI ARNOLD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Arrived same day. Although the dishwasher was toast, the technician was great. Offered advice on what to purchase as a replacement.HI ANN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Problem was ice build up in the water tube to the ice maker. Techs replaced many parts in-necessarily, eventually determined problem was that the water line froze. They cleared that problem but did not fix the cause of it. It will happen again.thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I received excellent service. Will use them again.Hi Maureen, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Raul was very polite and quick!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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This sears dryer was over 10 years old. The problem was identified and fixed in 5 minutes. Great job for the technician. Thank you so very much!!!Hi Paul, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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First time using them very satisfiedHI BARTOLO ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was very pleased with the service received a few days ago for my Kenmore Refrigerator.Hi CLEVELAND, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!