4000 N Shepherd Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (179 reviews)

Thomas G

May 12, 2025

Excellent

Source: Google

Customer service response - Thank you for your 5-star review, Thomas! We're happy to hear you had an excellent experience with our service.

Sears Home Services on May 12, 2025

Pamela J

May 08, 2025

My tech was awesome and performed great service… but trying to reach your customer service dept or trying to get info on appointments needs work…

Source: Google

Customer service response - Thank you for your positive feedback, Pamela! We're happy to hear you received great service from our technician, and we appreciate your input on improving our customer service.

Sears Home Services on May 08, 2025

Gwendolyn H

May 02, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 01, 2025

Elizabeth V

April 22, 2025

Roman was very good

Source: Google

Customer service response - Thank you for your positive feedback, Elizabeth! We're happy to hear that Roman provided excellent service.

Sears Home Services on April 22, 2025

King F

May 15, 2025

My technician was on time and very professional. He repaired the problem with my refrigerator and even completed a much needed cleaning service.

Source: Google

Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.

Sears Home Services on April 08, 2025

Genevia J

April 07, 2025

He did what he could to fix it but was not able he did a good job

Source: Google

Customer service response - Thank you for your positive feedback, Genevia! We're happy to hear that our technician did his best to address the issue.

Sears Home Services on April 07, 2025

Sue M

April 06, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on April 06, 2025

Elias R

March 26, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 26, 2025

Scott E

April 29, 2025

Joey did a great job letting me know what was in need of repair.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 25, 2025

Lynn W

March 19, 2025

Rohemann was friendly and explained everything and so hasn’t worked better for the last several years. Thanks, Rohemann.

Source: Google

Customer service response - Thank you for your positive feedback, Lynn! We're happy to hear that Rohemann was friendly and provided clear explanations.

Sears Home Services on March 18, 2025

Average Rating: 4.3/5 (179 reviews)