Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 270 Reviews
-
Very good service
-
The service has not been completed. The right parts have not been ordered 3x times and we're still waiting.John, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
They are sending a new repair person, I hope I don’t experience what I experience on last Friday.Hi Anna,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you , as per records we are unable to locate the service order details please provide the registered account.
-
Great overal. Replaced drain pump within 2 hours. Only wish told us have to unstack W/D ourselves beforehandDear Sheven, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
I had problems with my ice maker. He found the problem and it is working fine now.Hi Barbara,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
THE TECH, CAME ON 7/23/21 ( FRIDAY)..HE WAS FRIENDLY ,IDENTIFIED HIMSELF AND HAD ON HIS MASK.(THANKS YOU ). I EXPLAINED TO HIM WHAT WAS WRONGE WITH THE STOVE, HE SAID, HE WILL TAKE CARE THE PROBLEM AND SD, NOT TO WORRY....We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Just terribleDear Nick, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Very pleased with the serviceHI ARNOLD ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Arrived same day. Although the dishwasher was toast, the technician was great. Offered advice on what to purchase as a replacement.HI ANN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Problem was ice build up in the water tube to the ice maker. Techs replaced many parts in-necessarily, eventually determined problem was that the water line froze. They cleared that problem but did not fix the cause of it. It will happen again.thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.