Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 392 Reviews
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The service rep was excellent in everything that he did...friendly, quick, and knowledgeable!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The Sears technician was very friendly with clear guidance about the problem and gave clear directions on how to operate the refrigerator to prevent reoccurrence of the issue. Great service!Hello Paulo, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The tech (Doug) was on time and did a great job. Thanks again Doug.Hello Craig, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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It took five trips over two weeks to get the ice maker to dispense ice first trip the problem was actually worse after they got done leak was worse still no ice dispensing. Then they came out and cleared the line and the leak went away but still no ice dispensing. Then they came back out and said they had to order a part in order to fix it that goes in the top of the fridge aboard or something. Then once the part came in they came out and the guy that came that time wanted to know why the part had even been ordered that that couldn't be what was wrong but he went ahead and installed it anyway. Then he ordered the part he actually needed went and picked it up and came back late the same day and we finally were able to dispense ice. I'm just glad I have the Sears warranty or I would have been paying for all those trips.Hi Member, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Very professional, friendly, & patientHI KAYSY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I want my dishwasher replaced Amediately. Its been to months and I'm sick of yhe run around.Hi James, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We see that Service Order # 42362442 is scheduled for Service on 11/14/2020. We request you to please wait for the Service to be completed for one of our technician to resolve the issue.
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Lemicio is professional and thorough to ensure my unit is running in top shape.HI TIFFANY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I used them a week ago, so glad I didThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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They were friendlyThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Technician was very knowledgeable and took care when he was workingThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.