Houston, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 406 Reviews
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Quick response to problem. Very informative by explaining options clearly.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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After several technician visit and countless spare parts ordered the oven has not been repaired. Rather inefficient serviceHI Isabel,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I would use them again for sure.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Still not resolved. 1st trip put in broken part. 2nd trip fixed icee maker. Now leak in hose. Waiting on part. No idea when comingARPAD O, we apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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In a current world of people who just don't care, JAVIER was a pleasure to watch work. He is knowledgeable, courteous, diligent in his work, focused on doing it right, .....a great ""boots on the ground"" representative for Sears repair service. If I could refer people to him directly, I would do so without hesitation. I know he would take care of anyone I sent to him. Thank you Javier.....!! I appreciate you and your skill. John P Wallis TxDear John, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Fixed my problemDear Bill, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician, Michael, came out same day and fixed my icemaker which had stopped making ice. He was very courteous and thorough and gave me some useful information about home warranties for my appliances. Thank you!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am very pleased with Sears. The technician was very friendly, helpful and explained everything to us.Dear Victor,We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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We needed service with an icemaker, work was completed.Dear FELICIA, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Glad to have the problem solvedHi Tom, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!