1000 Highway 6 Ste 1200 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tania M
(Translated by Google) Very friendly and fast (Original) Muy amable y rápido
Customer service response - Gracias por tu comentario positivo, Tania. Nos alegra saber que nuestro servicio fue amable y rápido.
Sears Home Services on May 22, 2025
Marisela M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 21, 2025
Ruth L
Floyd was very nice and very knowledgeable. He educated me on how to solve a simple problem on my own with my refrigerator in the future if the need arises. He made sure everything was in working order before he left.
Customer service response - Thank you for your positive feedback, Ruth! We're glad to hear Floyd was nice, knowledgeable, and helpful in educating you about your refrigerator.
Sears Home Services on May 13, 2025
Truela R
When tech L'Teran arrived, he knew exactly what was wrong with my Samsung Refrigerator. It was leaking water in one of the vegetables drawers. He said it was the drain. He repaired it. I just checked again after almost 24 hours and no water. This was my second time trying to get it repaired. The first tech said, he didn't know where the water was coming from. Thank you L'Teran.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 13, 2025
Sophie H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Jess W
Very professional, punctual, and informative. Took his time to diagnose the problem.
Customer service response - Thank you for your positive feedback, Jess! We're glad to hear our technician was professional, punctual, and informative in diagnosing the problem.
Sears Home Services on May 08, 2025
Pam B
Louis did everything possible to repair my oven but due to parts unavailable he could not complete it so he said I would need to get a new oven. He was friendly, pleasant, courteous and on time
Customer service response - Thank you for your positive feedback, Pam! We're glad to hear Marcos was prompt, courteous, and detailed in completing your repair.
Sears Home Services on May 04, 2025
betty J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 04, 2025
Lupe S
Technician did a wonderful job
Customer service response - Thank you for your positive feedback, Lupe! We're glad to hear the technician did a wonderful job.
Sears Home Services on April 30, 2025
23lamina
Friendly guy he answered every question I had ... Thank you much
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was friendly and answered all your questions.
Sears Home Services on April 24, 2025