Frisco, TX repair reviews

Very nice service

Our refrigerator was repaired this week and the technician was on time, professional, neat and efficient! We were happy with the service and signed up for the annual appliance home warranty.

Our technician fixed our dishwasher, and it has been running smoothly ever since. He was also friendly and answered any questions we had.

Tech was polite and learned a lot about washer

Had a wonderful technician. Had the repair done in less than 30 minutes - we had been told it might take 4 hours. Probably ordered too many parts but would rather have the oven working for the holidays than to realize we missed something and had to wait another 3 weeks for a service call.

Just too expensive for the part.

I've been a Sears appliance customer for more than 25 years. In that time I have purchased no less than 3 washers and 3 dryers and have purchased the extended maintenance pan every time. I've always had great success. However, this most recent warranty service was a complete nightmare. Two technicians didn't even want to install the parts ordered by the first technician and we were told it was our fault the washer needed repair because we don't wash our clothes properly. we've washed them the same way for more than 25 years!! I will NEVER purchase another appliance from Sears based on the type of service they now offer to long time customers. It's obvious the technicians hate their job.

Chamille was very professional, prompt and knowledgable fixing my refrigerator.

He was a NO SHOW

The service tech was great but the call center to set up the appt was horrible.