2605 Preston Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (247 reviews)
Best Customer Service.
May 20, 2025
Overall rating

A professional and expert in delivery for the customer. Answered all my questions and checked all the equipment as needed.

Jared P, The Colony, TX

Great service
May 19, 2025
Overall rating

I was able to get an appointment with a wait of less than 24 hours. Luis explained the situation with the dishwasher, and recommended steps going forward. Overall I think that the price was a good value.

Janet H, Plano, TX

Oven
May 14, 2025
Overall rating

Repair tech Philip was absolutely fabulous. He was committed to getting my oven working and took the time to sort through all the possibilities. He discovered a rather obscure feature that eventually led to getting it back to working. Very friendly… Very professional.

Betty McNulty, The Colony, TX

Service today
May 14, 2025
Overall rating

Steve did a great job. Arrived on time and was very knowledgeable about the repair. I appreciated his work ethic and his friendliness.

Karla J, The Colony, TX

Helpful, thorough Technician!
May 07, 2025
Overall rating

Hussein arrived in a timely manner, i.e. there was a 4 hour time window and he was early within that time frame. He also called ahead. He asked several questions and performed a complete inspection of the washer, and quickly assessed the problem. He corrected the problems and gave me tips to avoid a reoccurrance, as well as how to avoid unbalanced loads.

Etta B, Mckinney, TX

Great service Technician
May 05, 2025
Overall rating

Explained what would needed to be done and its cost

David D, Mckinney, TX

Repair of washing machine
April 30, 2025
Overall rating

Tony was very efficient and understood how to go about replacing the needed parts. I appreciated his courtesy and willingness to answer my questions. Thanks to Tony for a well-done job.

Sylvia B, Mckinney, TX

refrigerator
April 17, 2025
Overall rating

He was pleasant and seemed very knowledgeable. Found the problem and helped to process claim. Thank you For a good worker.

Marilyn W, Frisco, TX

Great Job
April 14, 2025
Overall rating

Tony was very courteous and efficient. He quickly diagnosed the problem and fixed it in no time.

Daniel, Plano, TX

Great service
March 05, 2025
Overall rating

Scott was friendly and professional and did a great job fixing the issue with my fridge. Would highly recommend him.

Nik B, Plano, TX

Average Rating: 4.7/5 (247 reviews)