Frisco, TX repair reviews

Excelent service

Our technician showed up after parts had been delivered to our house. even though he was a different tech than the one that diagnosed the problem he was still very efficient in repairing our dishwasher and installing the new parts. Great service.

They fixed my washer quickly!

The guys that finally fixed it were great. Took 5 different appts with 6 different technicians & 6 weeks to finally get my washer fixed. Then the huge drum was left for my disposal. I am 69 years old and was hard to get it picked up for disposal. I think Sears should have removed the items for disposal.

Excellent review, communicated when he’d arrive

My washing machine still has something wrong with it after four home repair appointments with a technician. The first technician came to our house on March 27, 2019 and as of April 22, 2019 my washing machine still has something wrong with it. I can finally wash clothes but it now makes a very abnormal noise when it is in the agitation cycle. Yet another technician is scheduled to come look at the washing machine on May 1, 2019. I have spent hours on the phone with the repair department and I have lost faith in anything related to Sears.

I had Sears come out for my yearly service, The technician was very knowledgeable, courteous, thorough and fast.

He is very kind and generous

The first repair man did a clean and fast repair but did not tell me that there was a coating on the part that needed to burn off and so is scared me and I called in for another repair. But the second repair man was very nice and told me about the burn off and proceeded to run my dryer till the burn was off with good ventilation. Thank you.