Frisco, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

Sort by:
1–10 of 130 Reviews
  1. Great repair it was pricey though

    Overall rating

    see details
    Just too expensive for the part.
    FRISCO, TX
    October 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Disappointing Sears Service

    Overall rating

    see details
    I've been a Sears appliance customer for more than 25 years. In that time I have purchased no less than 3 washers and 3 dryers and have purchased the extended maintenance pan every time. I've always had great success. However, this most recent warranty service was a complete nightmare. Two technicians didn't even want to install the parts ordered by the first technician and we were told it was our fault the washer needed repair because we don't wash our clothes properly. we've washed them the same way for more than 25 years!! I will NEVER purchase another appliance from Sears based on the type of service they now offer to long time customers. It's obvious the technicians hate their job.
    FRISCO, TX
    October 16, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hi Bradley, thank you for taking the time to send your feedback. We sincerely apologize for your repair experience. This is not the experience we want for our members.
    SHS social care. on December 02, 2019
  3. Great Service and Professionalism

    Overall rating

    see details
    Chamille was very professional, prompt and knowledgable fixing my refrigerator.
    FRISCO, TX
    September 30, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Guy Never Showed

    Overall rating

    see details
    He was a NO SHOW
    LITTLE ELM, TX
    September 15, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Great service.

    Overall rating

    see details
    The service tech was great but the call center to set up the appt was horrible.
    PROSPER, TX
    September 10, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Great service

    Overall rating

    see details
    Service tech was Great and well knowledgeable!
    Little Elm, TX
    September 02, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. Excelent service for the first time in years

    Overall rating

    see details
    Excelent service
    LITTLE ELM, TX
    August 16, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Great service and Very professional!!

    Overall rating

    see details
    Our technician showed up after parts had been delivered to our house. even though he was a different tech than the one that diagnosed the problem he was still very efficient in repairing our dishwasher and installing the new parts. Great service.
    PROSPER, TX
    July 29, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. Awesome service!

    Overall rating

    see details
    They fixed my washer quickly!
    LITTLE ELM, TX
    June 27, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Washer Repair

    Overall rating

    see details
    The guys that finally fixed it were great. Took 5 different appts with 6 different technicians & 6 weeks to finally get my washer fixed. Then the huge drum was left for my disposal. I am 69 years old and was hard to get it picked up for disposal. I think Sears should have removed the items for disposal.
    FRISCO, TX
    June 26, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse