2605 Preston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Best Customer Service.
A professional and expert in delivery for the customer. Answered all my questions and checked all the equipment as needed.
Jared P, The Colony, TX
Great service
I was able to get an appointment with a wait of less than 24 hours. Luis explained the situation with the dishwasher, and recommended steps going forward. Overall I think that the price was a good value.
Janet H, Plano, TX
Oven
Repair tech Philip was absolutely fabulous. He was committed to getting my oven working and took the time to sort through all the possibilities. He discovered a rather obscure feature that eventually led to getting it back to working. Very friendly… Very professional.
Betty McNulty, The Colony, TX
Service today
Steve did a great job. Arrived on time and was very knowledgeable about the repair. I appreciated his work ethic and his friendliness.
Karla J, The Colony, TX
Helpful, thorough Technician!
Hussein arrived in a timely manner, i.e. there was a 4 hour time window and he was early within that time frame. He also called ahead. He asked several questions and performed a complete inspection of the washer, and quickly assessed the problem. He corrected the problems and gave me tips to avoid a reoccurrance, as well as how to avoid unbalanced loads.
Etta B, Mckinney, TX
Great service Technician
Explained what would needed to be done and its cost
David D, Mckinney, TX
Repair of washing machine
Tony was very efficient and understood how to go about replacing the needed parts. I appreciated his courtesy and willingness to answer my questions. Thanks to Tony for a well-done job.
Sylvia B, Mckinney, TX
refrigerator
He was pleasant and seemed very knowledgeable. Found the problem and helped to process claim. Thank you For a good worker.
Marilyn W, Frisco, TX
Great Job
Tony was very courteous and efficient. He quickly diagnosed the problem and fixed it in no time.
Daniel, Plano, TX
Great service
Scott was friendly and professional and did a great job fixing the issue with my fridge. Would highly recommend him.
Nik B, Plano, TX