Friendswood, TX repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

1–10 of 50 Reviews
  1. Horrible service before repair

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    Service was horrible before repairman came. Complaint not against him. It was all those before him. Kept telling me parts on backorder - they were sitting in my kitchen - right up to appointment time. Two weeks of this. Telephone communication worst ever - never knew what dept you were going to get. Never same one twice. Will never have Sears Warranty protection ever again. For almost 2 weeks would make appt time and never show up. Service man who came was super nice and efficient.
    HOUSTON, TX
    February 24, 2023
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    Dear Eddie, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Service on February 24, 2023
  2. Porque hiso buen trabajo con la lavadora y me explico todo lo que le hiba has cambier

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    Total mente diferente al manager que bino ha componer la secadora fue muy grosería para ser manager fue muy feo contestaba de muy mala manera todo lo contrario del sr que me ha reglo la lavadora el me limpio todo y fue muy amable y muy profesional
    PEARLAND, TX
    December 22, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
    Sears Home Services on December 22, 2022
  3. LT(Service person was very professional)

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    The refrigerator is working again, I did loose refrigerator items due to its failure
    PEARLAND, TX
    December 12, 2022
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    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future. Thank you for choosing Sears PartsDirect!
    Sears Home Services on December 15, 2022
  4. Good service.

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    We had to re-start washer; however the service was pretty good.
    FRIENDSWOOD, TX
    August 12, 2022
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    Hello, we appreciate you taking the time to send us your feedback regarding your recent experience. We appreciate all feedback. We are happy to hear about your positive experience. Thank you for choosing Sears PartsDirect!!
    Sears Home Services on August 12, 2022
  5. Disappointing Service

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    I’m extremely unhappy with the service last week.
    PEARLAND, TX
    June 19, 2022
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    We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
    Sears Home Services on June 28, 2022
  6. Excelent Service

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    Repairman Abel did a great job in finding our problem and fixing it.
    FRIENDSWOOD, TX
    April 24, 2022
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    Dear James, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Services on April 28, 2022
  7. Fast and competent Setvice

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    Fixed my dishwasher that was improperly installed by another compsjy
    PEARLAND, TX
    February 06, 2022
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    Dear Lou, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS offline on February 06, 2022
  8. Refrigerated repair

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    Excellent diagnosis and solution.
    FRIENDSWOOD, TX
    December 31, 2021
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    Dear Douglas, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS offline on January 02, 2022
  9. good

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    good guy c
    HOUSTON, TX
    December 17, 2021
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    Dear David, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    CS Offline on December 18, 2021
  10. Great

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    Great service
    MANVEL, TX
    December 16, 2021
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    Dear Carol, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
    CS Offline on December 18, 2021