Friendswood, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 257 Reviews
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Glad I used the service. Great communication, on time and got it fixed at very reasonable cost.Dear Heidi, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!Dear Heidi, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Will use again!Dear Mike, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The compressor was replaced (LG compressor less than 3 years old) in two hours. Took 24 hours for the refrigerator to get back to temperature and another 12 hours for the ice maker to start working. Parts were supposed to be free but the labor cost was so high (almost $300/hr) that the parts must have been part of the total cost. Service was 5 star price was one star.Dear Bill, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I had to call three times to get them to understand the engine oil was available and I would go purchase it. To delay my maintenance work for this reason (“oil discontinued “) was not acceptable or reasonable and very frustrating. I will pursue another maintenance source in the future.Hi Richard,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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This is the second time I use sears hone service (dryer and refrigerator) and I am very pleased.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service! I’ve had the same serviceman several times and he’s been wonderful!Dear Leslie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My refrigerator was fixed the next day after calling for repair service. The repairman arrived on time and wore a mask and social distance was practiced. Keep up the good work.Thank you Sharon, for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
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I could not have been more pleased with the service I received. The Service Representative was very knowledgeable about what he was doing and covered all the topics listed below. If I need further service I hope I will be able to get him.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Service was great. Only problem was overbooking, not everyone can sit home two days waiting for repairman.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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She did a very good job.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!