Fort Worth, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 441 Reviews
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I had them repair my washer. My tech Jorge (George) was timely, knowledgeable and worked diligently to fix my machine. I couldn't be happier. They need to clone him!!Hi Bruce, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Put in a new pump and it made ice for one day and quitHI MICHELLE ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Great serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I've already started catching up on my laundry.Hello Ann, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The service tech refused to service our lawn tractor. All we asked for was a new set of blades. He insisted that since other service was needed on it he wouldn't give us just the new blades. He was rude & bad tempered. We refused to pay for the service call because he didn't do anything for us except complain about not wanting to even service this model.Hi Anita, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Riding Mowers issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Our dryer broke and Sears scheduled a diagnostic review the following day. The technician who came, Curtis, was very efficient, knowledgeable and professional. Curtis obtained a part and repaired our dryer the next day. We were very satisfied and happy with the cost of the repair, as well as the timeliness and quality of the repair. Would recommend to anyone needing laundry appliance repair.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very pleased with serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Will continue to use your service.Hello Aristeo, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Good service restored our AC to its cooling maximum. Thank you!Hi Alvin, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I utilized the service recently and from the unset of our first conversation I considered canceling, at the very least this particular service person.ARNOLD P, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.