Fort Worth, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 399 Reviews
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The service technician was professional. I paid about $550 for a $100 part and less than two hours of labor. That is too expensive. I will not call Sears again. Morgan SullivanHi Morgan, thank you for taking the time to send us your feedback. We are sorry to hear you are not happy with the charges. A member of our care team will contact you via email to assist you.
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Unprofessional and did not solve the problemHi Allison, thank you for taking the time to send us your feedback. We apologize for your repair experience. A member of our care team will contact you via email to assist you.
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It took a couple of visits, but repairs were made that got our fridge working great
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He was good about explaining things
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We had several repairmen come in. The first ordered the parts. The second repairman came and decided that he couldn't do it alone because the oven is too large. The third repairman was supposed to come between 1 to 5 in the afternoon, but he called just before 5 and said it would be another hour and a half before he could make it. The final team arrived on time and knew exactly what they were doing. The oven works well now.
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He found a problem, but didn't try to see if that was the only problem and so the dryer still doesn't work
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Problem worse after repairHi Stephen, thank you for taking the time to send your feedback. We apologize for your repair experience. Do you still need assistance with your refrigerator? A member of our care team will contact you via email, to assist you further.
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Technician Marcus was excellent!
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I used them a week ago and so happy I did.
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On time and personable. Quick with diagnostics. Fixed it myself with their help!