Fort Worth, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 461 Reviews
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I have used this service two times. Both were good experiences.
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We paid over for a new icemaker and the service technician left before making sure it worked. We called to have him return and was put on the schedule for September 10th. He should returned the next day. We need immediate service. We have not received any paperwork from the technician.Dear Coy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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you guys did an awesome job. very happy with the service.HI Lucian,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Friendly, knowledgeable, efficient !!!HI Philip,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The tech was was very nice. My only concern was I phone them ahead asking that they wear their mask, the moment they walked into my home the mask was off another thing bothered me is that he was touching my things in my home. But very nice and friendlyDear Verlita, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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repaired samedayDear James, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Except for too many texts telling me of the technicians arrival, I have no complaints.Dear James, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I think $252 was way to much for labor. He was here for 35 minutes. Send me a credit to my card please.Dear William, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I scheduled them last week & he was professional, courteous & efficient.Dear Janice, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Had a piece of door strike broke off.. didnt realize it.. he found it.. and we still got charged a high amountDear Thomas, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.