El Paso, TX repair reviews

Repair was prompt and the technician courteous and professional.

very good worker

I needed them a few days ago and am so happy I had the extended warranty. Could not ask for better - many kudos to a great serviceman!! I have no hesitation in recommending this service.

Jonwayne was a great tech. he was very knowledgeable and patient to explain everything to me. He asked me several times along the way if I had any questions - showed genuine concern. Made suggestions as to what I should do for appliances to work more efficiently.

It took 2 weeks because parts had to be order. The technical was outstanding but the logistics with Sears appliance department was a hassle. It does take a long time to finally get a rep from Sears on the phone but it might be different if done electronically. A job well done at the end.

The problem still exists, I need to call again because the ice maker still isn't working correctly

I was quite pleased that the technician anticipated the problem when I made my service order and came prepared with the complete replacement part

Very professional.

The technician went out of his way to provide the part needed for my refrigerator and had it functioning in no time. The icemaker is working better making solid ice cubes and my veggies and eggs are no longer freezing! Keep up the good work.

Happy with result