Corpus Christi, TX repair reviews

Excellent and Professional Service executed Safely and promptly!!!

The waiting time was too long and could have resulted in a broken appliance . However , my husband met the technician and observed that he worked very hard and explained things not mentioned when appliance purchased. . The warranties are expensive and there should be more prompt service . That’s why we buy them .

Charged me $96 for showing up said the plug wasnt grounded from the wall and he couldnt doing anything and then left

When working on our dishwasher, our technician was great! We did have to wait for parts, but once the parts came in our tech was there to complete the job.

The service man was very efficient and knew what he was doing.. Resolved the problem immediately.

Have always used sears, they do a great job

Happy with the service, not happy with scheduling of service, 3 weeks to get a technician to come to my home. Time to think about changing companies.

Scheduled 3/19. Completed 4/8

The refrigerator still isn’t working. Takes forever to get another appointment. Been without a working fridge for over a month now.

1st visit - Technician said he needed to order “the part”, he says they are NO longer doing Saturday appts! I make and appt on a work day. He says they will give you 30 min window before they come to the house.. 2nd Visit: technician shows up before someone calls me and says technician will wait! I work 1 mile away from my house. The service guy LEAVES!!! 3rd visit: service guy can’t make the appt! Rescheduled for SATURDAY!!!! (I thought you didn’t do Saturday appts) 4th visit: Guy shows up and says that he’s NOT going to install part because that’s not the issue!!! Takes the part and leaves! Now I’m OUT $100 and still have the problem! Not happy, very disappointed that some 3rd party (A&E) comes to attempt to fix my issues and NOT Sears! I bought the Sears home warranty not the A&E home warranty!! And this company is giving Sears a bad name!