Corpus Christi, TX repair reviews

Always depend on them!

Eric is wonderful. Without him, my experience would be intolerable.

The best service repairman I have had in along time. I'am so sorry can not remember his name. Are I would tell everyone about him.

I called and within a week they came.

We used them about a week ago.

Called & scheduled. Got updates as to when technician would arrive. Can’t ask for better service

So glad I call!

My technician was fine. I do not have a problem with him. It was the way y'all handled my repair. 5 weeks since I initially called y'all to fix it just to be told that its non repairable. I have been calling for the last 3 weeks since the tech came out to put a part in just to tell me that they're gonna have to research a part it'll take 2 weeks. Called everyday for an update and people just gave me the runaround. Took 3 weeks just for y'all to say that he has the part on the truck. Not even the right part. Horrible service!

Everything about the actual repair was very good. The service technician did a great and thorough job. My only complaint was from the time I called the problem in until the service was actually scheduled was around 2 weeks. Fortunately, the service tech didn't have to order parts. If he would have had to order parts, it would have been almost 3 additional weeks without my appliance.

Technician rocked!! He had us cooled down in short order. The wait time of 6 days for a Sears Installed Unit with A Master Protection Plan was unacceptable. We were most dismayed at having to wait 6 days for a technician to be available. You need to either hire more technicians or install better quality units.