College Station, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 239 Reviews
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Expensive but refrigerator back to working.Wesley, we are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Idettified the problem & explained how to fix it.Dear Mike, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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This repair cost me five times what it was worth because of the unnecessary time I had to take off work only to be told that they couldn’t fix the product. While the repairman was still in my house I found the repair on YouTube.Dear Billy, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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He was thorough and pleasant.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Efficient, courteous, effective repairDear Robert, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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He ran a cycle of the dishwasher, but didn’t check how it actually did. It leaked water onto the floor. I called him to tell him what happened but he never called me back. Now I can’t use the dishwasherDear Candice, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The guy that came had the best customer relations I wasn't expectingThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician came out last week, very professional, courteous, informative. Very conscientious about getting our riding mower repaired.Dear Glenn, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Great job !Hi Jon, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Refrigerator quit working during the night. Called for service and waited almost 3 weeks for repair service. Don't expect to get service immediately. Had to store all items in the refrigerator in 3 coolers -- it was not enjoyable. Service agent, however, was knowledgeable and worked diligently about 2 hours to install a new compressor and dryer.HI PATG,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!