Amarillo, TX repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 135 Reviews
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It’s going on two months and my fridge is still not fixed.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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They were prompt to send someone that same day. Kris was very knowledgeable!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Our drain pump went out on our 7 y/o LG Washer. James did a great job diagnosing, ordering and quickly following up to install the new part when it arrived. Dow less than a week! Thank you.Hi Kathy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Awesome!!!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Nobody showed up!Hi Chris, We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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I been having problems with my refrigerator for 2 months and they can’t resolve the problemWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I was told diagnostic fee of $99. When I decided not to move forward with repair due to the $500+ estimate on a $75 part plus labor. I ended up paying $161 not the $99 diagnostic fee. Again Kris was great, communication about the fee with the guy from India on the phone not so much.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Sears was easy to get a hold of but the vendor that they Sears used has been hard to get in contact with and the parts weren't ordered so now I'm 3 weeks without a washing machine.
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He went and bought extra supplies on his own to fix my dryer so that he could get it done immediately instead of coming back on another day.That is great to hear! We are glad to hear that the tech was able to complete the service during that appointment. We greatly appreciate and value your feedback. Thank you.
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Kris is a fantastic technician. He found the problem quickly and knew exactly how to fix it. He was the one that came back to install a new part as well. Kris was very courteous and professional on both occasions! He made the entire process very simple.