Abilene, TX repair reviews

The repairman did not mount the door correctly and heat escapes from it. He did find the problem and repair it, with my husbands supplying him with the electrical spray cleaner he needed to do the job.

Called one morning, they went here in the afternoon!

Call center person was quick to assess problem and set a convenient appointment. Mechanic was quick to physically confirm problem and order required parts. Parts were quick to arrive. Mechanic performed installation of parts and confirmation of safe and reliable results, as usual. The mechanic is highly professional, knowledgeable and yes, quick.

She was very knowledgeable

We are so happy with the service we received. The technician was so good and professional.

After waiting so long for my appointment day and then the tech had to order parts and come back about 2 weeks later, the ice maker made a cup of ice and then quit making ice at all. Water was literally pouring out from the top. Now I get to wait another week for someone else to come and find the problem, order the parts and then wait another 2 weeks for parts to arrive and then MAYBE it will be fixed!! Sears repair service is not good and it takes too long for them to get here and you get get an approximate time so you have to wait ALL DAY LONG for them to show up. Maybe it will work by Thanksgiving and it quit working in mid August

The repairman was very knowledgeable and friendly

He is so polite and knowledgable.

I really thought the repair person did an outstanding job

Service man gave an excellent evaluation and fixed the problem, very happy