Media, PA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 391 Reviews
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My fridge broke. they came out accessed the problem. order parts. called for tech to come. That was on 06/27/22 .First date 07/19/22 he cancelled with out call and notice, then 08/03/22 cancelled again the night before. was told they would put me in as an rush for 08/11/22 again cancelled no call. Called again new appointment was for 08/19/22 again cancelled. you folks are the worse company i ever had to deal with. i will never use you folks ever and have told anyone i meet not to use Sear Home improvement for anything and will do so for the rest of my life. that how bad you folks treated meDear Lori, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Fast, very friendly, and very helpful.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Guy came with no tools! Basically changed filter and then left! Service sucks!!!!!Dear Jamal, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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When experiencing trouble after visit, Return visit fixed the ongoing issues with dryer under the 90 day warrantyWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing SearsPartsDirect!
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Washer broke on Saturday. I called on Sunday, my repairman was here on Monday. He had the part, put it in and it’s all fixed. The price was a little higher than I hoped it would be, but being stress free was well worth it. Thanks!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Steven C. the technician that repaired my refrigerator is not only a great technician but also a very personal and professional individual. I appreciate the services you offer and I’m extremely happy with the service Steve provided, thank youDear Al, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The technician was very knowledgeable and helpful.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Both technicians were very thorough and very careful.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I use them a week ago, very good informationThank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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Great communication via text message regarding my appointment. Technician was able to arrive early which was great for me. He was professional and pleasant.Dear Jayne, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!