Hanover, PA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 67 Reviews
-
Very professional and helpful service provider.We love 5-star ratings! Thanks for choosing Sears!
-
Impressed on the diagnosis of my garbage compactor Problem was found parts , were ordered & unit was fixed Very appropriate & efficientWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
excellent service i will use them againThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Great service! Kind and professional!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Been the worst experience from missed appointments, miss communication and poor service.Dear Gary, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
The service person was in my home for less than one hour. The labor charged was $282.64. This is horrific. I have never had anyone except Sears work on my Kenmore Washer and Dryer. But next time I will check out the local appliance repair business, unless this was an error and can be credited. I was not home at the time of the service, my husband was. Had i been there in person, I would have discussed this with them. And no, I will NOT buy a service plan, even if it means if my machine were not repairable you would replace it....that replacement would be a machine of YOUR choice, not mine. $511 a year for that coverage isn't worth it.Dear Brad, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
-
The last time Sears did a p.m. on my dryer in 2019 the vent from the dryer to the outside was cleaned. This repair man told me that they can't do that now for insurance reasons. What did he actually do? What did I pay for? I would appreciate a reply.Dear Brad, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Used them because I have a five year contract on stoveDear Roger, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
showed up as promised, immediately diagnosed the problem, had the needed part in his truck, was done and out of here in less than 2 hoursWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Will use the service contract for future repairs.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!