Heath, OH repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 75 Reviews
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Giving the customer an eight hour service window is absurd! Be kind and say 8-12, 1-5, etc. No complaints with technician at all! All problems lie with your scheduling system!!
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Did not care for it at all and I had to schedule to have it redone.We apologize for your experience with us. Thank you for your feedback. We appreciate your business and will forward your comments to the appropriate team.
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My problem with my dishwasher was how it was installed. He figured out the problem, explained it to me and how he was going to fix it. Made sure I was happy with it. He went on to give me tips on the use and care of the dishwasher beyond what is in the user manual.
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The person that made my appointment was outstanding. The technician was prompt, clean, efficient. I was very pleased. The cost was outrageous. $275 to light a pilot light?! I will never use Sears service again.Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out with this. We appreciate your business and look forward to assisting you with this matter
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Very disappointed with my follow-up call to have the dryer vent attached properly. Apparently fell off when tech moved it back in place. No one would help. Had a friend fix it because I had a dryer filled with wet towels!Thank you for taking the time to bring this to our attention. We hate to see that you have had an experience like this and apologize for the inconvenience. We will be forwarding this information on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.
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It was worth the additional cost on warranty. Thank you.