Heath, OH repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 85 Reviews
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This repairman stayed until the job was compleated.Dear Jeffrey, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Great to work withDear Gary, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Glad I chose this service to fix my Kenmore front loading washer.
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Service was very quick and EXCELLENT
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very happy
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Just ok not as good as Sears own staffHi Dinah, thank you for taking the time to send your review. We greatly appreciate and value your feedback. Thanks.
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The technician was totally inept and incompetent. A prior technician (Toby) had noted my refrigerator door's hinge was wore out and ordered a replacement. I wish they sent Toby back to repair it; unfortunately they sent Heriberto K. He initially thought I was crazy and did not know how my fridge door was supposed to work. I insisted he change the part anyway. Within 4 days of whatever he did, the door is literally falling apart. I am not able to open and close the fridge now. Sears is unable to send a technician out for 2 weeks (earliest appointment). He wanted a towel to put his tool box on the kitchen counter - no big deal, except none of the Sears reps has ever done this before. They just place it on the floor. He left the whole area dirty without cleaning any of it. Very disappointing service.
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The technician was very diligent and treated his work space with great care. He treated the work as if it was his own and took great interest in making sure the problem was completely resolved.
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So glad the repair was reasonable.
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Was able to schedule me next day and repair was completed quickly.