Cincinnati, OH repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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1–10 of 84 Reviews
  1. Friendly, efficient

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    good work friendly
    CINCINNATI, OH
    August 01, 2020
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    Hi Eric, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS Offline on August 04, 2020
  2. Very poor service

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    Still refrigerator leaking
    HAMILTON, OH
    June 10, 2020
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    We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    CS Offline on June 24, 2020
  3. Technician was professional but problem not fixed

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    Technician came out, said the problem was the compressor on fridge was bad. Parts and labor would cost $983. WOW... but since new comparable fridges run $2,000+ we opted for the repair. 24hrs later still not working. Called and they say can’t get back to me for another week. That’s adding salt to injury! I would expect someone next day after phone call.
    LIBERTY, IN
    April 27, 2020
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  4. great service

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    happy problem is solved, wife is happy, you know the rest
    HAMILTON, OH
    March 20, 2020
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  5. Arrived promptly and did a great job on the repairs

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    Glad Sears still offers repair services
    CINCINNATI, OH
    January 14, 2020
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  6. On-line is less efficient than old fashioned phone calls

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    My tech arrived without the parts to do the repair, even though I said it needed a belt and something for the blade drive. Turns out since there was no place to put the model number on the on-line form the tech didn't get the info. It cost me an extra trip charge.
    CINCINNATI, OH
    December 15, 2019
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  7. Great service

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    The man who came was very nice and knew his job.
    FAIRFIELD, OH
    December 05, 2019
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  8. Appointment

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    Efficient service appointment with problem resolution
    OXFORD, OH
    November 30, 2019
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  9. geart service

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    It was all good
    CINCINNATI, OH
    November 04, 2019
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  10. Repair Tech Douglas took his time to make sure my request was met

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    he checked my mower out and didn't find any problems which was a relief to me
    FAIRFIELD, OH
    October 28, 2019
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