Cincinnati, OH repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 80 Reviews
-
For repair service and as part of our warranty agreement the service is always excellent.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
The only reason I gave any stars is for the wonderful servicemen.one wrong part, and 3 broken ones, made for a repair taking over a month. Never againLINDA D, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
The service provider was on time called in advance to let me know his eta and got here earlier than expected which was great. When it comes down to it i will always use a Sears service technician in lieu of any of the companies you subcontract with. Initial subcontractor changed service date on date of suppossed arrival without calling to advice us and then changed again to a later service date. I happened to look at online website to see the changes. Again i was never called Due to high call volume it took over an hour on phone each time i called to get a sears maintenance agreement rep to try to handle situation The wait was worth it to get a sears service technician instead. Your sears technicians are fabulous.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
-
I’ve used Sears repair for yearsThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Phil did a great job ! Thank you, SEARSHello Becky, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
I called on a Sunday. They reviewed the problem on a Tuesday and it was repaired by the next Tuesday.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
Washer is working fine!Hi William, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Great job !
-
The technician was very polite and efficient. He has my washer repaired in a short period of time.
-
Technician was knowledgeable and polite. Explained what goes wrong and how repairs are made. Our unit couldn't be repaired though and he explained the process.