Yonkers, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 563 Reviews
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Am still using it is goodDear Fatimatu, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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i told the repair for the third time thatmyrefrigerator on the third was freezing the foodi cant beleive what he said after i showed him the tomato and pepper salad was frozen he said you should keep them in the veg draw in all my yrs i never heard of putting salad veg in draw i want someelse to come and look at this refrigerator this is going on since aug 10please have someone call usDear Lucille, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Great,professionalHi Camille,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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MY fridge was not working properly. The technician came and repaired it.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I bought a washer a year ago which broke in April of this year. I called the service desk because I had purchased a service contract. They sent out a repairer who said the washer needed about 8-10 different parts replaced. Parts are still on back order as of July. Sears has so far refused to simply replace the washer though it’s been 4 months since the parts were ordered. Then I got an email today that they have closed out the service request As of 7/22/21. Horrible service. I paid a lot of money for the service contract. I have not had a working washer for more than 4 months.Dear Wayne, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Happy I have a great experienceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very happy with the serviceThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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They need to hire better Techs.Dear Howard, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The technician was friendly, however, whatever service he performed did NOT resolve my issue. I've called sears home services 5 times since then to get another repairman to my house and have been told they cant help me because their computer system is down. For over a week !!!Dear Jack, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at {homeservicereviews@transformco.com} with your name, address, and phone number associated with your account. Thank you.
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Friendly, knowledgeable, professional, adhered to COVID-19 rules.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!