Yonkers, NY repair reviews

The service provided was good but when we tried to use the machine we still had one of the several problems that were fixed. Machine leaks water on the floor

I use them last week every thing was very good

I have been trying for well over two months to get my COVERED washer repaired three SCHEDULED visits later and it still is not repaired. Last scheduled visit, no repairman even bothered to show up. I called and they said I had to call the independent contractor to see what time they were showing up. I'm sorry, but I don't have a contract with the contractor! Now I call and after keying in my responses the machine transfers me to a "tone" that says I have dialed incorrectly. WHAT IS GOING ON WITH SEARS?

MY ICEMAKER STILL DOES NOT WORK AFTER WAITING 6 WEEKS FOR AN APPOINTMENT. THE REPAIRMAN NEVER SHOWED UP ON THE DAY OF HIS APPOINTMENT. I MAKE A 100 CALLS THEN FINALLY SOMEONE DID SAID HE FIXED IT BUT IT STILL DOES NOT WORK. YOU TELL ME HOW I SHOULD FEEL. I CALLED AND YOUR PEOPLE PROMISED TO SEND ME A SEARS REPAIRMAN BUT AS OF RIGHT NOW I HAVE NOT SEEN ONE.

Example they

Had a 8-12 appt.I had to call to find out where the technician ,and was told that he would be 3 hours late .When he left ,my sink faucet did not work and he did not pick up his phone

Despite some difficulties, Sears came through for me at the end!

I've used them before and and was satisfied with the results

One of the worst service.

Service man was knowledgeable, pleasant & courteous