Williamsville, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 98 Reviews
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didn't do much except to turn on and off. didn't check temp, didn't check Freon level, didn't put any instruments. didn't check batteries in the thermostat. In the past would check all these things. arrived a day late. prefer not to have them again.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com}} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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He fixed the problem and got it done quickly. He also gave me good tips on maintaining the refrigeratorThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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service tech was very professional and did his job. No complaint about him . My complaint is with sears policies. The problem was diagnosed but since they could not obtain the part through a sears part company they said they could not fix it and they proceeded to charge me and leave. I had every intention of having the repair completed so i would have not lost me service fee of 160$ seeing as it would have been toward the repair but because of sears policy of not obtaining the part through any other reputable dealer i was left out in the cold . i had to pay them for no work being preformed . I went on to buy the part myself and had to pay another repair company to install it. So i paid twice!! Won't be using sears again until they figure out this very significant glitch in their system!!Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Excellent service, very courteous, on time,Dear David, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Fixed our dryer on the spot, so thankful!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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using for ten yearsHI FRANK ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The technician was very kind. He was training another technician. He was thorough and knowledgeable.Hi Dana, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician Ziggy was very nice and very thorough. He fixed the issue and all is working great! Will call again for any future issues and will definitely refer to others!Hello Jennifer, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Roy is a wonderful technician. He is very knowledgeable, kind, efficient and always is very conscientious about leaving the job as clean as he found it’s. Thank you Roy for always doing a great job!
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The Service was excellent. Paul has been to our house more than once and is very knowledgeable