White Plains, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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1–10 of 157 Reviews
  1. Great Service!

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    I used Sears service last week for an issue that I had with my refrigerator and it was resolved very quickly. Very happy with the service.
    TARRYTOWN, NY
    December 02, 2019
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  2. Good service.

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    Diagnosed problem and helped me find s cheap solution.
    HARTSDALE, NY
    October 24, 2019
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  3. Great service

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    Always satisfied with their service
    WHITE PLAINS, NY
    October 23, 2019
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  4. Great service

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    I used them a week ago and I am happy that I did
    GREENWICH, CT
    October 22, 2019
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  5. Great service

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    Technician was quick and thorough
    ELMSFORD, NY
    October 18, 2019
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  6. Nice job

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    Happy with result. Thank u
    HARTSDALE, NY
    October 15, 2019
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  7. good service

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    I was happy with the service
    WEST HARRISON, NY
    September 20, 2019
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  8. Good technician- bad phone customer service

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    The people who work at your phone center are horrible- I called to verify that a technician would be at my home and was told “yes” and had been given a specific window of time that the technician would arrive. That window of time came and went and no one showed up at my house. I called 1-800-4-myhome. I was then told that my Ofer has “been cancelled”. The woman on the phone was rude, had no idea and only wanted to pass my phone call off to “the master protection agreement people”. I had to then call again for another phone worker to hang up on me. I had to call again to try to schedule an appointment- I work full time and Sears does not offer any Saturday or evening appointments. Whenever I asked to please speak with a supervisor “none were working, but I could leave a voice message”. Very nice technician, but horrible call center- will not purchase any more master protection plans on any future purchases from Sears!
    SCARSDALE, NY
    September 09, 2019
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  9. Service is so much better

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    New technicians finished the job in just 2 visits
    SCARSDALE, NY
    August 10, 2019
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  10. Great service.

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    Service was done on 7/29 and worked out great. Service was a little pricey.
    PORT CHESTER, NY
    August 01, 2019
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