Staten Island, NY repair reviews

this service man was prompt-friendly and very professional. In addition - he knows his stuff - will continue to use this service with people like him working for you

The technician identified the problem I was having with my refrigerator and was able to fix i t in just a few short minutes.

Very happy with service and kind technician

Was very kind

After meeting you technician and observing his professionalism I decided to stick with Sears.

Although the repair was not done because a supervisor did not approve it, I must say that Quinn, my repairman did everything in his power to help me. He was knowledgeable, respectful and professional. He was neat and cleaned up before he left. I was very happy with him even though he was not able to remedy the situation. He is a credit to your organization.

Im not impressed, I’ve been a Sears customer for over 30 years & the service has deteriorated immensely. Customer service should be priority. Not happening w/Sears anymore!!!!

I have had Sears Contracts for over 30 years & have really never had any issues, except for a new refigerator replacemement a fewyears ago

Tech could not diagnose very simple issue, he made me to clean vent which was cleaned 9 month ago. spent first 100 dollar for diagnostic which is absolutely iiiincorrect, THEN MADE ME TO SPENT 150 DOLLAR FOR VENT CLEANING. My tenant got a another technician he came HE DIAGNOSED THE PROBLEM RIGHT AWAY AND fixed the machine.

Service was good for the small part replacement