Staten Island, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.5 out of 5 stars

Sort by:
1–10 of 533 Reviews
  1. GREAT SERVICE

    Overall rating

    see details
    they know their job been using the for years
    STATEN ISLAND, NY
    November 27, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Very poor service!

    Overall rating

    see details
    Really disappointed in sears. The technicians are not well trained, they never seem to know what’s wrong. The technician literally came about 25-30 times and he makes up a excuse every time. He would come for 2 minutes and then leave again saying some part needs to be ordered. I complained to sears but I was ignored every time! It’s frustrating when you can’t do anything about it.
    STATEN ISLAND, NY
    November 26, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Answered all questions

    Overall rating

    see details
    Came for a maintenance appointment
    STATEN ISLAND, NY
    November 17, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Dryer

    Overall rating

    see details
    It’s so great having my dryer back
    STATEN ISLAND, NY
    November 09, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. Good service

    Overall rating

    see details
    Used the dryer right away after repaired and so far so good
    STATEN ISLAND, NY
    November 08, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Great Service!

    Overall rating

    see details
    Very professional!! Highly recommend
    STATEN ISLAND, NY
    October 20, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  7. great service

    Overall rating

    see details
    I have used them f
    STATEN ISLAND, NY
    October 16, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Your service is absolutely horrible.

    Overall rating

    see details
    I have been without a hot water heater since Sept. 27th. I have a Master Protection Plan and it has failed me. I have spoken to numerous people and it has done nothing for me and my family.
    STATEN ISLAND, NY
    October 07, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. The wait time for service is too long

    Overall rating

    see details
    A week is too long for service....Especially when you can’t use your fridge
    STATEN ISLAND, NY
    October 06, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Hi Alfreda, thank you for taking the time to share this feedback with us. We do apologize that your refrigerator was not able to be repaired sooner. We hope we can assist you more in the future. Thank you.
    SHS Social Care on November 01, 2019
  10. Great service

    Overall rating

    see details
    Used them every year.
    STATEN ISLAND, NY
    October 04, 2019
    Was this review helpful to you? Yes · 1 | No · 0
    Report abuse