283 Platinum Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (338 reviews)
Paul Weberg
May 14, 2025
Overall rating

Excellent service for an old washing machine. Would recommend Thomas to anyone.

Paul W, Staten Island, NY

Dryer repair
May 08, 2025
Overall rating

Thomas was an excellent technician. He came to my home ,diagnosed the problem andordered the right parts . His second visit he replaced all the parts that were broken and had my dryer back working in no time! He was very polite and professional.

Craig P, Staten Island, NY

Great Service
May 07, 2025
Overall rating

Our Tech first came and diagnosed the problem;explained it thoroughly and ordered parts. His folllow up appointment went smoothly. Informed us of time of arrival; installed all the correct parts; worked quietly and neatly; and was very professional and courteous. Very satisfied.

Michael C, Staten Island, NY

Service call
May 06, 2025
Overall rating

Thomas was today and is always great to work with. Fast and professional

Lance S, Staten Island, NY

Perfect
April 23, 2025
Overall rating

Thomas arrived on time. Upon arrival he checked out my Kenmore washer and gave me not only an estimate but the wonderful news that the part needed was on his van. Thomas then proceeded to open up the washer and replace the troublesome part. No water got on the floor. All was done perfectly. Thank you Thomas.

Steven G, Staten Island, NY

He knownshisstuff
April 17, 2025
Overall rating

I have a problem with my dryer.it works sometimes and don't other times.i kept calling for a month.They kept telling me they were going over it . I should known something.call again and they finally said they had to come back out again.but the machine has to be totally broken before they replace it.

Marylou B, Staten Island, NY

Washer repair
April 17, 2025
Overall rating

William was efficient and quickly diagnosed that our washer was beyond repairing. I appreciate the quick service from when I booked this morning and he arrived about 3 hours after I made the appointment, well within the window of time I was quoted. Thank you!

Jenna C, Linden, NJ

Excellent job
April 10, 2025
Overall rating

Very neat and courteous. Job completed the same day

Linda F, Staten Island, NY

washing machine
March 10, 2025
Overall rating

The tech was very knowledgeable found the problem right away and give a recommendation for the problem Thank you

Theresa S, Staten Island, NY

Did a great job fixing my dishwasher
March 08, 2025
Overall rating

He fixed my dishwasher and did a great job! There was so many things wrong and he found it all !

Josephine P, Staten Island, NY

Average Rating: 4.9/5 (338 reviews)
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