3065 Route 50 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (103 reviews)
Technician GREAT; Sears scheduling TERRIBLE!
May 09, 2025
Overall rating

Service tech Alex S was great! Explained the service and attempted to fix machine, but ran into problems ordering new parts with the warranty program itself.. My overall experience trying to get repairs done under the protection agreement has been HORRIBLE!!! Several appointments made and Sears cancelled or no technician showing up. It's been a nightmare more than once for both appliances I have. Alex S has been the only positive in trying to get a repair completed. I still have no washer….

Wendy D, Ballston Spa, NY

Perfect!
January 08, 2025
Overall rating

Amel explained exactly what was wrong with my dryer, gave me options. He fixed it promptly. Great job!

Curtis R, Saratoga Springs, NY

Very friendly service
November 26, 2024
Overall rating

Bob communicated well and was very friendly. He was efficient and knowledgeable

Patty P, Shaftsbury, VT

Dryer repair
October 21, 2024
Overall rating

He was great! Right on time and found problem quickly and repaired.

Diane A, Valley Falls, NY

good
October 16, 2024
Overall rating

good……. Thank you. Very good.

Pomgcheng C, Saratoga Springs, NY

Dabid
September 20, 2024
Overall rating

David repaired the washer with skill, and explained his work with courtesy I'm very grateful.

Patricia A, Saratoga Spgs, NY

Knowledgeable and funny
September 09, 2024
Overall rating

The compressor broke, but he put it in and did it with a great sense of humor.

Damian, Saratoga Springs, NY

Service
August 20, 2024
Overall rating

David was very knowledgeable and thorough when he came to service my refrigerator. He explained everything in terms that I could understand and was very pleasant all the time he was here at the house. I believe he had serviced my refrigerator a couple years ago, and I was glad to see him today. He is a good ambassador for the company. Respectfully yours, Diane Parisi

Diane P, Saratoga Springs, NY

John mazula
August 17, 2024
Overall rating

James was very knowledgeable and explained things to me so that I could understand what was going on with my boiler. He was very eager to help me. I will give him a 5 rating.

John M, Mechanicville, NY

Washer machine
August 16, 2024
Overall rating

On time, called ahead, got the job done. Improvised on a part.

Glen H, Porter Cors, NY

Average Rating: 4.8/5 (103 reviews)

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