Queensbury, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
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Didn’t get the repair done because you wanted to charge $700 to install an $85 partThank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at HomeServiceReviews@transformco.com and we will be able to see how we can help out. Please reference this review in your message, thank you.
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Refrigerator is not cold at all after 60 hours running.Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at HomeServiceReviews@transformco.com and we will be able to see how we can help out. Please reference this review in your message, thank you.
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In addition to cleaning the coils, Brian reset the freezer temperatures and showed where vents were inside unit and how to not block air flows.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Clean, polite and took his time to diagnose our issue. Very happy with the result. charges were a little high for a repair which took less then 30 minutes to completeThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was Not told on phone what their hourly labor rate was so I was shocked when I got the billWe are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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This was a warranty issue with LG. Took a while for LG to approve but Sears home service was great.Dear Tracy, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Happy that it is fixed the guy did a great jobDear Shirley, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician arrived on time; evaluated dishwasher; made repairs; equipment working now.Dear Carol, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Did not fixed the problem, waiting for unit replacementDear Eugene, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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My oven was fixed.Hi Jack,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!