Poughkeepsie, NY repair reviews

Everyone in service chain is great. Schedule flexibility, reminders, notifications, and on-time service solved my repair need a.s.a.p.

The repair people are nice nice but left us with a refrigerator that no longer works. We even have a protection agreement but can’t get an appointment for over a week. Food is now bad but because we don’t have receipts we will not be reimbursed.

Finally got my mower working!

Service technician was very good however they did not have that parts to fix my dishwasher or my refrigerator. The quoted price for the replacement parts was so high that I could purchase a new dishwasher for less money. This is a great way for Sears to loose business and to loose brand loyalty as both my dishwasher and refrigerator are Kenmore products.

The service person was courteous, and arrived at a decent time. He was able to clean the compressor coils, which was not done by the last two technicians. He explained that if problem happens again, there is a possible, extreme, solution. He stated that the refrigerator would have to be unplugged for 24 hrs. This would lead to loss of food. Unfortunately the problem arose two days later, and now I have to use ice cube trays instead of the icemaker.

Prompt service. Technician knew exactly what needed to be replaced and a week later came back with the part and replaced it without difficulty.

Always a great experience! I will continue to recommend Sears products/services to others

Was told tech was just coming to diagnose. He came diagnosed and had parts to repair my washer . Was very pleased

The man arrived on time. He was courteous and efficient. He answered my questions. I would want the same technician again.

The man arrived on time. He was courteous and efficient. He wiped up the floor after he was done. I would want the same technician again.