2001 South Rd Reviews
Read reviews from customers who used our services at 2001 South Rd
Total reviews
230
Average Rating
4.8/5
Expert Service, Efficient, Informative
Matthew fixed my washer efficiently, gave me some hints on how better to use my washer, and was very pleasant. He was knowledgable about repairs and the appliance insurance coverage.
Margaret L,
Poughkeepsie, NYOwner
He was right on time and understand the problem with solution.
Nicanor E,
Hyde Park, NYAfter 4 technicians, Matt got the job fone
I called for service on my dishwasher on November 19, 2025. After having 4 different technicians and 2 moths later, my dishwasher was finally fixed by Matt on January 16, 2026! So you want to know what you can do better? Retrain your service technicians or hire more people like Matt who actually know what they're doing!
Patricia C,
Wappingers Falls, NYTechnicians were great to work with
When Matt came initiallyhe explained that the part needed to be ordered. He was transparent about the price, came back today with a new "tech in ,training".He showed him some safety pointers as he did so. Always patient as he did so. Both were courtious and pleasant to work with. Thank you. Oh,btw, the name is Bollmann, not Coleman.
Ann C,
Poughkeepsie, NYFriendly & Efficient
Excellent tech. Cleaned up thoroughly & let me know what was done. Thanks Darius
Tim& S,
Pleasant Vly, NYTechnician
He was informative about his diagnosis of the problem . Robert was congenial and respectful. He represented the company in a professional manner, He deserved a raise!
Denise M,
New Paltz, NYVincent (Refrigerator)
John was outstanding. He was polite, knowledgeable and persistent. He would not leave until my refrigerator was fixed. He listened attentively to my concerns and did not rush out when he could not find donor the problem at first. First rate service.
Vincent T,
Poughkeepsie, NYWasher fixed
Robert was prompt, courteous, insightful and just a great tech. I would recommend his service to everyone.
Maureen M,
New Paltz, NYHe cafe range service call
Darius was courteous, knowledgable and very helpful. He gave us good advice.
Lou M,
Hopewell Junction, NYHappy with service
Matt is friendly and knowledgeable. Informed us on our choices after listening to the issues and diagnosing the problem.
Anne R,
Hyde Park, NY