Horseheads, NY repair reviews

Although I'm not happy about calling India to make a local appointment, the service guy was nice and neat and efficient in fixing my leaking fridge. I was his last appointment for the day, and only got notice he was coming 30 minutes before he arrived (which was about 4PM). Waited since 8am. Happy my fridge is working and that he cleaned up after himself. Wish I didn't have to wait all day wondering when he was going to show. Thus, my "fair" rating on communication and arrival time, which really is a reflection of the company, not the technician.

He knew his stuff and did an excellent job. He was very pleasant to work with.

The service tech did a tremendous job fixing our fridge under the manufacturer warranty.

I would recammend Sears service

The service that Dan provided, and always provides, resolved our problems. He even gives us tips for maximizing the performance of our appliances! Dan is a favorite of ours! Grat job Sears foe hiring Dan!

The technician found the problem quickly and repaired it efficiently. It is finally running quietly again. Thank you.

Our technician was just great. He showed us where the problem was and placed the parts on order. He also showed us how to install the parts ourselves so that another service call wouldn't be required. The parts came quickly and we had them installed in minutes and everything was back to normal again so easily. Couldn't be happy.