Hicksville, NY repair reviews

All Reviews are from verified customers of Sears Home Services.
4.0 out of 5 stars

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  1. Repair

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    5 Stars for the Technician from Nex Appliance, is professional, polite, knowledgeable and caring. Sears, however, is not up to what I expected from the old way Sears used to operate. You sent a damaged part to Nex and caused him and me wasted time. Yuri Stefani of Nex Appliance repaired my washer through his own efforts. You should give him an increase in salary. Incidentally, one of your Customer Service people actually hung up on me while I was explaining my problem. Zero stars for Sears. Sorry to see how badly the once great company is conducting business now.
    WESTBURY, NY
    November 28, 2018
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  2. Excellent service

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    Service person was very knowledgable and friendly got the job done!
    PLAINVIEW, NY
    November 09, 2018
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  3. Micro wave trouble

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    Technician was prompt and great diagnostician. Figured out problem and was on top of follow up to get the part repaired.
    PLAINVIEW, NY
    August 24, 2018
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  4. Overall rating

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    August 23, 2018
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  5. Overall rating

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    August 20, 2018
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  6. Central air malfunction.

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    Service man was professional, polite and made sure I was satisfied before he left.
    WESTBURY, NY
    June 25, 2018
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  7. Repeatedly Serviced since January 2018

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    This s the 4th time this microwave has been serviced since January 2018. Hopefully , this is the last time.
    Garden City, NY
    June 19, 2018
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  8. The best

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    Friendly, efficient and competent service person. Very satisfied.
    ROSLYN HTS, NY
    June 02, 2018
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  9. The technician was great!

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    The technician came on time and very professional!
    GLEN COVE, NY
    May 26, 2018
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  10. Great Service

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    Very happy with the service and the repair man was very polite.
    PLAINVIEW, NY
    March 18, 2018
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    Hello Ann, Thank you for taking the time submit a review. I am glad to see that the technician provided a great experience. Thank you for choosing I know we can't wait to work with you in the future. ^CS
    SHS Social Care on March 19, 2018