Hicksville, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 181 Reviews
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The repair man did not fix the issue. He replaced a part that was sent to my house but the ice maker still does not make iceDear Andrea, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Technician was on time and did a good job of explaining everything. Didn't take too long installing my new thermostat and the heat was back on. Not too happy about the thermostat not being covered by my contract, but that's not the technician's fault.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Excellent all around serviceJohn, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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very happy with the technician and his service.Hello Alan, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Freezer is still frozen like crazy. And fridge is warmHi Joseph, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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My appointment was August 7, 2020 and no one came or called. I have been trying to reschedule an appointment for my washing machine and refrigerator, and have not gotten through. No one came for a service, my family was home on September 4. I’m disappointed with not being able to get in touch with anyone. I’m upset that I renewed my service contract and that I can’t get in touch with anyone to reschedule.Hi Lorna, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We request you to please contact our Protection Agreement team @ 800-927-7836 regarding the same.
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The technician was courteous and did a great jobHi Richard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I wish I had called sooner. The technician knew almost immediately what the problem was. Not an inexpensive fix, but certainly a lot less than buying a new unit! Now I can buy ice cream again in time for summer!Hi Tim, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Happy I chose Sears
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very good service