Buffalo, NY repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 102 Reviews
-
Andy was excellent
-
The technician in no way wanted to help with the repair of my refrigerator. He was very rude and wouldn't even look for a part number.We're sorry that you had such a bad experience with us. We have sent you a separate email requesting additional information.
-
If possible I would give zero stars; review format won't allow. This was the second call in 2 weeks and the friend STILL does not come to temperature. I purchased and installed a new thermostat as recommended by the tech. No change! Third service call scheduled in 2 weeks. Continued disappointment with Sears.We're sorry that your heating system is not working correctly. We have sent you a separate email requesting additional information. Thanks!
-
The repair man was so helpful and made great suggestions for taking care of my refrigerator. I would recommend sears service.
-
I used them a week ago and am happy I did. The technician was timely, courteous and knew his work well.
-
The repair man was in my home for 10-15 minutes and my bill was $233. I will never use sears again.Oh No! We are so sorry to see this and would love to take a look to see what happened. If you would please check your email for further information we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
-
My repairman checked out my freezer that had not maintained a freezing temperature and defrosted all my food. He did so in about 10 minutes and told me he could find nothing wrong. He told me I could call Sears for a more detailed evaluation. I was frustrated that my concerns were not addressed, but I called Sears again for another appointment. They don't offer different grades of repair appointments and told me I should just start using my freezer again! They couldn't really explain what had happened to make it not hold a correct temperature.