Las Vegas, NV repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 245 Reviews
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Charged almost $500 for a $60 part an a half hour job and never tested the unit and it hasn't worked since he left. I've spent a few hours trying to get them back to. Had to make another appointment for 4 days later and the think they are going to charge me $79 to come back?Dear Steven, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to cost of the service. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Service on July 13, again on August 19 for same problem On the 19th the service rep didn't have to repair anything just told me to hold start button for a few seconds and the washer would load, and he then ran a full cycle.I wish someone would have mentioned this. Nothing in Whirlpool booklet re this.Dear Lenora, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Our service man was friendly, thorough, informative and clean. Refrigerator working great!Dear James, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Sam With super service pro Repair did an excellent job.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I would have given a single star for the fact that the fridge shut off Thursday night and we could not get an emergency service person until Monday which thank God we were not elderly and would Have been without food for days but we bought a small fridge and took all the food we had to a friend. The tech was awesome and so I would not write poorly so not to reflect on him.Dear Meredith, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I used them 4 days ago great service and on time.Dear Jodie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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First off all… this was a top loading washer. We needed some help identifying why there were bits of sticky gunk after washing our clothing and sheets. Ron came … checked out the machine… removed a small cover on the bottom of the washer… showed me the gunk on it and under it. Replaced the cover and told me to purchase a washer cleaner. Use it with a specific cycle several times. He did not attempt to clean anything regarding the washer. Filled out our bill… took our cad for the $79.00… Emailed ur receipt and left! NOT HELPFUL i did what he said… cleaned it with TIDE washer cleaner 3 times and STILL had gunk all over our sheets. Two days later we got rid of this washer and purchased a new one.Dear Peggy, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Sears is always reliable and do the job I need them to do. Thank you!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very happyThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Jesse, the repairman sent to my home, was professional, knowledgeable, and friendly. He gave full explanations to my questions which I fully appreciated.Dear Allyne, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!