Las Cruces, NM repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 74 Reviews
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My washing Machine has been broken since May. I called Big Jacks so Julio could come and check the washer. He ordered the part, but he has not had time to come repair it. It has been since Sept. 16 2021. He dies not return calls. He said he is busy fixing appliances in El Paso, Texas. I live in the Las Cruces, NM. I am getting ready to go to Best Buy to purchase another washing Machine.Dear Irene, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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KnowledgeableDear Mina, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Excellent and courteous service.Julia, we are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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No hubo ningún servicio puesto que nadie me explicó que no podían instalar el motor en mi puerta de garaje a pesar de haber explicado lo que quería desde que compré el seguro. Enviaron al técnico sin él saber a que venía. Por qué al comprar la garantía no dicen que si hacen y qué No hacen, falta honestidadWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. We would be happy to see what we can do for you!
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Very nice and did a great jobHello Freddy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Fast friendly serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Fast service, friendly representativeHI JOEL ,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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3 visits & the repair company sent out can't fix it & they say it's a Safety Issue that Sears has to take care of, but Sears has been dragging their feet in giving me an answer as to providing me replacement or pay-off
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Awesome service!
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Jonwayne K. for Las Cruces, NM is awesome! Service above and beyond! Now that's the tech, as far as the actual refrigerator far too many problems from year one and then getting techs who were not Jonwayne K. created more problems in the past.