700 S Telshor Blvd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (169 reviews)
Great Tech and Service
July 07, 2025
Overall rating

Alonso is excellent and has a great attitude and customer service

Oscar B, Elephant Butte, NM

Troubleshoot washer and refridgerator
July 07, 2025
Overall rating

Alonso punctual and knowledgeable, very friendly to return with parts

Duane H, Las Cruces, NM

Temp sensor replacement
June 30, 2025
Overall rating

We were scheduled for last Wed and the tech didn't make it. The message I received from Sears were confusing and up until 7 PM we didn't even know if the tech was coming or not. The price for a 20 min job is out of control > $500 ridiculous... The tech (Michael) was very professional and knew what he was doing. Other than the aforementioned problems, Michael was very good.

Mark P, Elephant Butte, NM

Well done
June 23, 2025
Overall rating

The problem was found (with error code) and a solution provided

Carl S, Las Cruces, NM

DRYER repair
June 17, 2025
Overall rating

Excellent service, professional and informative. He arrived as scheduled and was fast and efficient.

Vicki L, Las Cruces, NM

Warranty Service
June 13, 2025
Overall rating

Michael G our technician was very professional and courteous, although my experience with appointment scheduling WAS NOT a good experience. We had to reschedule 4 times!

Yolanda H, Las Cruces, NM

Trustworthy, knowledgeable, and had my best interest in min
June 12, 2025
Overall rating

Alonso quickly identified the issue. I had called someone else before him and I didn't feel it was properly diagnosed. Alonso was kind to answer my questions and concerns. I'm happy I chose Sears to send him to help me with my refrigerator issues.

Elizabeth T, Las Cruces, NM

Refrigerator technician.
June 10, 2025
Overall rating

Very experienced, a very polite, nice, very good guy. If I Renee, I refrigerator workout again, it will be him.

Randy N, Las Cruces, NM

Great tech, great person
June 07, 2025
Overall rating

Alonso is awesome! He explains everything very well. He is friendly and good at what he does. Thank you!

Joann D, Las Cruces, NM

Alonso gets five stars!
May 20, 2025
Overall rating

Alonso is very knowledgeable and friendly. He is good at what he does and got my dryer back up and running pretty quickly. Came prepared with the parts he needed, so all done in one trip. Thanks!

Joann D, Las Cruces, NM

Average Rating: 4.7/5 (169 reviews)