Wayne, NJ repair reviews

Needed service on our stove/oven. The technician called before he arrived, diagnosed the problem based on our explanation, and made the necessary repair. He also was extremely knowledgeable about our appliance and went " the extra mile".

Excellent service I would use them again

Happy to be in service again

I use sears all time

WE WILL NEVER USE SEARS REPAIR AGAIN. THEY DO NOT KEEP THEIR COMMITTED SERVICE WINDOWS AND THEY NEVER CARRY THE PARTS EVEN THOUGH YOU TELL THEM WHAT IS WRONG AND WHAT TYPE OF MACHINE YOU HAVE! WHICH THEN PROLONGS THE REPAIR TIME , MY HUSBAND AND I MISSED 3 DAYS OF WORK DUE TO INACCURATE SERVICE TIMES!! ALSO IT SEEMS AS IF THE REPAIRMEN ALL SAY THE SAME THING, COMPLAIN TO CORPORATE, AS THEY CANNOT DO ANYTHING!!

Was told $89plus estimate fee would be taken off bill if we had the service done. Not so! Inquired & there was no follow up. & the repair man dropped his cell phone in the wall, my husband spent 1/2 hr trying to get it, finally cutting the sheet rock to get it. I don’t think I need to say anymore.

so happy grgreat

Sears sent a repairman for an issue that apparently COULD NOT have been caused by my ice maker, so the repairman didn’t even check it. He showed up, I explained the problem (just as I had to the person who made the appointment for me), he told me that it couldn’t be due to the ice maker, then handed us a bill for $99 plus tax. He never even looked at it. I am beyond angry.

So far so good, seems to be functioning good, tech was excellent

Ahmad solved my problem.