Paramus, NJ repair reviews

called on Monday repairman came on Tuesday. completed the repair quickly & efficently

Fine service, knowledgable tech,

Mike R. most knowledgable sears tech we've met in many years of techs servicing our appliances.

Service was clear and concise. he answered all my questions

I opened my first call May 3rd 2019. 9 visits and 7 different technicians and 8 parts later (3 of which were the incorrect parts) on June 18th I was told the washer could not be fixed. The technicians did not seem to be in tune with each other nor had the knowledge and experience to fix my 6 year old washer. 1 1/2 months to make this determination is completely unreasonable! I will make every attempt to find someone in corporate who cares. They even left all the parts here scattered in my basement.

We were very satisfied.

There seems to be some lack of communication on the part of the people doing the scheduling since multiple people called me about the same thing and got multiple confusing texts. But the service itself was good, no problems.

Repair was successful but almost the same price as a new washer. Hope I don’t have to buy a new one before the warranty runs out.

Did the job

Great work!!