Paramus, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 217 Reviews
-
Had idea on repair not done before
-
Service tech was on time. Called 30 before arrival. Very polite, serviced treadmill .
-
Service man was very knowledgeable and coordinated well for the servie time. Provided useful tips and instructions.
-
Scheduled service between 8 and 12. After 3 phone calls the service tech arrived at 1:40.Hi Donna, thank you for taking the time to send us your feedback. We are sorry to hear our technician arrived late and apologize.
-
On time, efficient, honest, and professional
-
Been a Sears customer since 1996
-
I called for my refrigerator. 09-28-2019 technician came he ordered all parts. On 10-7-19 another technician came fixed it .He was very good. Happy with the service.
-
Visited last week for my clothes washed..charged $ 229.00 to reboot took 15-20 minutesHello Packy, thank you for sharing this feedback about your washer experience. Our techs do charge based on the labor required not by the hour or time the repair takes. We hope this gives you some better understanding of the charges. Thank you.
-
Very pleasant Service
-
Tech came 2-1/2 hours after the 4 hour window. Waited home from 10 am until he finally arrived at 4:30 with no phone call to tell me there would be a delay. When he did arrive to fix the same problem that was fixed 2 days earlier and blow again the next day, he was unable to get parts ordered because it was already 5:00 and the warehouse was closed. So, two techs in 2 days and my dryer is out for a full week now because the first tech didn’t diagnose the original problem. Went out a bought a new dryer and will have it installed faster than when the parts and tech can be back to fix the old one. Very disappointed