Paramus, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 234 Reviews
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Tech went above and beyondHi Member, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Booked on line, Tech communicated that he was on his way, he explained diagnostic fee, then explained cost of repair, made repair. Our dryer is fixed and working. Thanks.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Friendly service man, informed me of all costs beforehand. Repair was quick and complete. Wore a mask at all times.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Disappointed I have a Sears warranty paid over these past five years my washer needs to be repaired and they can’t seem to solve the problem I’m very disappointed frustrated I’m at wits end, Very unhappy customerLILLIAN C, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. Further, we see that the service for your Washer is scheduled on 09/01/2020.
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I have already given my comments above.Hello Flats, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Great job changing belt and tiresHello Mark, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Excellent technicianHi EDUARDO, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was here three days ago, very efficientThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The review has to be uncertain because the technician couldn't get the ice maker's ice bin free of the refrigerator door. An ice block had frozen it shut so it couldn't be removed. He merely shut off the ice maker and we are hoping the ice block will deteriorate over time to enable the ice bin to be removed. Then the technician can adjust the water line so it doesn't over flow as it had before and cause more ice blockages. We are just hoping that this ice deterioration can happen within 90 days so we won't get stuck with another $100 diagnostic charge when he comes again to adjust the water line.BRUCE T, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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i liked the quick serviceHi LEO , Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!