Livingston, NJ repair reviews

He came after 5pm after the window time for me was all day 8-5. He came in and pushed the temperature button down from 46 to 37 degrees that’s it and said can you sign for the $148 he said that the temperature should be at 37 degrees. He did not look at the refrigerator for any other problems. I had several other concerns he did not address, after I pointed out some issues he stated that the estimate for those things will be sent to your email . I would like my money back.

He came after 5pm after the window time for me was all day 8-5. He came in and pushed the temperature button down from 46 to 37 degrees that’s it and said can you sign for the $148 he said that the temperature should be at 37 degrees. He did not look at the refrigerator for any other problems. I had several other concerns he did not address, after I pointed out some issues he stated that the estimate for those things will be sent to your email . I would like my money back.

Iv’e used them before and was always satisfied.

Willy has filled prior service calls for us and he is wonderfully responsive and efficient! Thank you!!

When I made the call for service, I was told to expect a call about the model and serial numbers. I did not receive a call and when the service person came I was told that the parts that I needed were no longer available. If I had received the call there would have no need to come to my home and charge me $157.75 including fuel surcharge, to tell me that. I should also be refunded!!

Better than good!

This is the worst experience. Would not recommend Sears Home Service. The rep lied when I signed up saying that my broken fridge would be covered immediately and I could cancel at any time. Then the tech never showed up and signed my name to the receipt saying he was here for a wellness check when it was supposed to be a repair. Than I call and Sears says that my contract is not active for 30 days and my fridge cannot be repaired under the contract. I tel them to cancel the contract and they say they’ll schedule a call to fix my fridge. Then I’m on hold forever and the next day available is 3 weeks away. I say cancel the contract and they said they’ll cal me back with a better date and time. No one calls. Then I call back to cancel the contract and they say I need to get a refund first and put me on infinite hold. I get disconnected and then call back and then their offices are closed. This has been awful. I call PSE&G and they sent someone the next day.

Great service

Everyis working fine. Thanks

I used them this week and was very pleased.