Livingston, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 452 Reviews
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This is the worst experience. Would not recommend Sears Home Service. The rep lied when I signed up saying that my broken fridge would be covered immediately and I could cancel at any time. Then the tech never showed up and signed my name to the receipt saying he was here for a wellness check when it was supposed to be a repair. Than I call and Sears says that my contract is not active for 30 days and my fridge cannot be repaired under the contract. I tel them to cancel the contract and they say they’ll schedule a call to fix my fridge. Then I’m on hold forever and the next day available is 3 weeks away. I say cancel the contract and they said they’ll cal me back with a better date and time. No one calls. Then I call back to cancel the contract and they say I need to get a refund first and put me on infinite hold. I get disconnected and then call back and then their offices are closed. This has been awful. I call PSE&G and they sent someone the next day.
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Great service
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Everyis working fine. ThanksWe love 5-star ratings! Thanks for choosing Sears PartsDirect!
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I used them this week and was very pleased.We love 5-star ratings! Thanks for choosing Sears Parts Direct!
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Great serviceThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The service representative worked diligently on the problem and explained the reason for the malfunction.Dear Patricia, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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It turns out the issue was not at all related to the washer, but the technician was able to identify exactly what the problem was, and it was plumbing related.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Identified issue, and fixed quickly. Great service.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Serviced my refrigerator. I'm pleased with the service.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears.
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Good service, courteous and polite and professional technician.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.