Livingston, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 422 Reviews
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I made the mistake of calling 2 local appliance repair companies before I remembered Sears. They messed up. You guys finally did it right! Thanks.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The problem was quickly diagnosed during the first visit and the replacement part needed to be ordered. The repair was quick and my dishwasher is up and running again.Hi Donna, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My dryer is still not working as well as I would like it to.Hi Lloyd, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We see that Service order # 41852294 is scheduled for Service on 10/02/2020. We request you to please wait for the completion of the Service.
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I had a Sears tech person come to repair my KitchenAid dishwasher on Sat, Sept 19. He aarrived promptly and told me what the problem was and fixed it. He was working under my sink, checking hose connections, etc. On Monday, I went to use my kitchen sink to do the dishes and noticed that water was flowing onto my floor from beneath the sink. It turns out my drain pipe had been dislodged and water was coming out of it. I called Sears immediately to get a repair person here to fix my drainpipe. They couldn't get a plumber here so I had to contact their claims dept to get reimbursement for the bill my own plumber charged me to fix the drain pipe. Overall, a terrible experience.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Thanks youHI CLAUDETTE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The ease of making the appointment and working with Sears was very easy. The technician was on time, courteous and knowledgable.Hi Steven, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I feel this visit could have been avoided,since they were just here to perform maintenance check.I lost food ,meat ,vegetables and ice cream.When money is so scarce during this pandemic.JUANITA M, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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nothing was done on the visit of August 13 2020 he took picture of my Hot Water and told me it was leaking and the pilot light was out because of it.left mr know paper worh or when they will be back.Hi, JEAN R, we would like to provide you with some assistance regarding the Water Heater issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeServiceReviews@transformco.com.
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Sears Tech told me the amount to fix, but they don't have the part and I would have to find it on my own, Then I got charged $126 for nothingLEON B, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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Would definitely recommend. Prompt helpful service.Hi ADAM ,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!