Livingston, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 436 Reviews
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My husband was home instead of me left the top rack out I asked my husband why he said he did not know when I check he must have broken the clip when he removed the rack Then he left the bottom cover off saying that it might leak water to leave it off so we can checkDear Sacha, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Expectations metThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The repairman worked quickly and efficiently to fix our stove!Dear Christiana, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tech made sure I understood how to maintain my machine better moving forward. Very nice and helpfulDear Noah, Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you, Bob K Sears Member Services
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Annual maintenance very short time on actual maintenance of 3 appliances.Dear Rosa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The tech was good. He worked on the unit and was quiet, clean and fixed the issue. The company overall, I hate!We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I have been waiting for my washer since November and still waiting. They have been telling different answers from the part was not manufacture to they will replace the washer and still waiting. I wont never use Sears maintence again.Dear Maria, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The technician is thorough and professionalThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I would never use SEARS repair again. The technician was unprofessional, rude, and dented our refrigerator. I've been trying to get SEARS to address the matter but no one has returned my call. This does not suprise me given how difficult it has been to try and get answers or any type of help.HI JENNIFER ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. as per records we request you to contact SEDGWICK-800-727-0121 as they will have access to it.
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My washing machine is not fixedHi Sindey, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.