Deptford, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 383 Reviews
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The technician didn't come in the scheduled day. Then I had to reschedule, when the technician arrived. I was told I needed a new washer. The guy didn't open my or plug a diagnostic tool up or anything. Just said you need a new washer.We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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Had to come back a second time because the vehicle the technician was provided did not have the necessary equipment to complete the repair. Not his fault. Otherwise would have been 5 stars.We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
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We were very satisfied with the technician who was very knowledgeable. He was courteous and efficient. He explained everything that had to be done for the repair and completed the job in a short amount of time. He took care to ensure that the work area was cleaned up after completing his work. We were very pleased.Thank you for sharing your great rating! We thank you for choosing Sears Parts Direct and hope you recommend us to your friends and family.
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Needed a repair quickly and they didn’t disappointDear Judy, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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I'm happy with second service.right now it work GreatDear Krit, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears! Thank you, Bob K Sears Member Services
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They were great. Courteous and great in explaining everythingThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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No complaint, they surprisingly had the part in his Truck and where able to fix it on the spot....We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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very good will use agianWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Cinch horrible to deal with. All foreign customer services reps. Can't understand them and they are absolutely NOT honest. I've cancelled my insurance with them since; however, I would like to commend the Repair Gentleman that came out to my home. After a month of waiting (due to Cinch) I was very pleased with his expertise and his repair service.Dear Gina, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Cancelled my appointment the day before after I took off work and lost a days pay, with no apology or compensation ! Rescheduled A WEEK LATER! The repairmen was rude with ignorant and obnoxious answers to our couple of questions. Spent most of his time on his phone with personal calls. No thank you or any other pleasantries, complained about the company the entire time. Truly a disgruntled employee that we got stuck with TWICE because the first time he came out to look and acted like we were crazy when we asked can he fix it! He needs to quit or retire because he hates his job and customers.Steve, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.