Deptford, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 374 Reviews
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Cancelled my appointment the day before after I took off work and lost a days pay, with no apology or compensation ! Rescheduled A WEEK LATER! The repairmen was rude with ignorant and obnoxious answers to our couple of questions. Spent most of his time on his phone with personal calls. No thank you or any other pleasantries, complained about the company the entire time. Truly a disgruntled employee that we got stuck with TWICE because the first time he came out to look and acted like we were crazy when we asked can he fix it! He needs to quit or retire because he hates his job and customers.Steve, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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We were very pleased with the tech who repaired our refrigerator! He was very knowledgeable and did an excellent job!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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so happy we called and setup the appointmentHi Gabriel, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was excellentThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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After 10 cancellations from Sears, they never showed up. Waste of money and time! Horrible experienceHi Andres, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. we would like to provide you with some assistance regarding the Refrigerators issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at HomeserviceReviews@transformco.com.
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The service person was GREAT! He explained throughly what the trouble is, and ordered the parts.Hi LORETTA, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Highly professional staffThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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There were 2 men that came for repair. all in all they got it done. I havent used my washer yet. I was disappointed that they left all the parts for me to dispose of. It took 2 of them to carry one part in and they left it for me to take out to trash. Im 5 ft tall and husband has cancer. try carrying out a washer drum on your own.HI ROBERTJOAN ,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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\\\\\\\\\did not show up////////We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Nick did a great job. Evaluated the sutation, explained the problem and repaired it.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.