Deptford, NJ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 351 Reviews
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Quick Service
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Technician was rude, he stated he was tired and not even going to his last appointment! When I asked a question, he answered as if he didn’t even care about my concerns. I knew when he put the part in, that it wasn’t gonna work by the sound my refrigerator made and he told me it was “normal” Well, now I have another tech coming back today! Just really bad customer service!!!!Thank you for taking the time to bring this to our attention, MaryAnn. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out.
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Our technician was able to diagnose the problem and fix the freezer in record time, was friendly and knowledgeable. Highly recommended!
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Great job!Thanks for the review, Steven!
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Scheduling appointment was poor they missed me had to wait a second weekHi Rosanne, thank you for taking the time to send us your feedback. We apologize for your disappointment with the missed appointment.
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Good serviceHi William, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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Great service
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Technician was very knowledgeable of what he was doing very friendly and courteous respectful very important qualities
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On 11/2 no one showed up after i waited 3 hours, then when i called was told tech called out, unacceptable!. Sending an email so late after there was serval confirmations that the Tech was expected 8-12. I reschedule for the 9th and this tech was great!
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refrigerator would not shut off, causing electric bill to triple, after service it now cycles on and off, technician very knowledgeable about refrigation, drained vacuumed, and refilled system.