Lincoln, NE repair reviews

All Reviews are from verified customers of Sears Home Services.
4.6 out of 5 stars

1–10 of 50 Reviews
  1. Great service

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    Very satisfied
    LINCOLN, NE
    November 21, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Services on November 24, 2022
  2. Dont use them!

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    Horrible service. Forged my signature on documentation. Tried to overcharge me & get my credit card info. Showed up past 9 hour window. Didn't fix anything and wasted my time & money.
    LINCOLN, NE
    September 06, 2022
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    Dear Sandra, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
    Sears Home Service on September 09, 2022
  3. Thorough and knowledgeable

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    My husband was impressed with how thorough the gentleman repairing our refrigerator was. He tested parts to make sure they'd be compatible with the new compressor needed before ordering anything. Glad to have a working refrigerator again!
    LINCOLN, NE
    March 12, 2022
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    Dear Steve, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! Thank you, Bob K Sears Member Services
    Sears Home Services on March 13, 2022
  4. Great service

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    Glad we had our dryer cleaned
    DENTON, NE
    February 23, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Services on February 23, 2022
  5. Excellent Service

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    The technician was very detailed and conscientious. I felt confident when the work was done
    ROCA, NE
    January 21, 2022
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Offline on January 23, 2022
  6. Great service

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    Courteous, friendly, and professional. I couldn’t ask for a better technician
    FAIRFAX, MO
    November 20, 2021
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    Dear Mandy, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS offline on November 21, 2021
  7. Technician arrived at 5:30 pm. He was professional. Someone could have let me know it would be after 5:00.

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    Won’t use again. Should ask customer about the problem. Technician knew as soon as I told him the problem, you don’t do that work, yet I still owed $117. That’s a lot of money.
    LINCOLN, NE
    November 18, 2021
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    Dear Debra, , thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    CS offline on November 22, 2021
  8. Excellent

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    Repaired our refrigerator in a very timely manner.
    LINCOLN, NE
    November 08, 2021
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS OFFLINE on November 09, 2021
  9. Did Not Fix Problem

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    The repair technician was nice & courteous but did not fix the problem. The freezer had quit working & all ice & frozen foods had thawed. He cleaned the filter & fan then left, however, the freezer is still broken & can’t freeze food or ice. Sears can’t get a new tech out for another 9 days. It’s unacceptable service.
    LINCOLN, NE
    October 28, 2021
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    Gerald, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    MSO OFFLINE on November 01, 2021
  10. Nice technician

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    The wait time was long because the original service window was from 8:00 to 5:00. Then a text came in to tell me the window was from 1:56 to 3:26. The technician arrived around 4:30. However, he was great and did a thorough job.
    LINCOLN, NE
    October 25, 2021
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    Dear Joan, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    CS offline on October 26, 2021