Jacksonville, NC repair reviews

All Reviews are from verified customers of Sears Home Services.
4.6 out of 5 stars

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1–10 of 155 Reviews
  1. Great service

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    The repair man was very courteous, and knowledgeable abou What needed to be done and very informative.
    JACKSONVILLE, NC
    May 21, 2020
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  2. Replaced parts and seems to have done a great job.

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    The technician arrived on time introduced himself gathered the replacement parts and went to work. In short time he had the refrigerator repaired and was on his way. So far looks like he done a good job. I have been very satisfied with this company.
    SWANSBORO, NC
    April 11, 2020
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  3. great people

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    the only people I call
    NEWPORT, NC
    April 11, 2020
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  4. Great srvice

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    The serviceman was very knowledgeable of the the work was doing. And he was nice.
    JACKSONVILLE, NC
    March 31, 2020
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  5. Poor customer support

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    Set appointment while waiting on parts. No one said I was supposed to call Sears to say parts arrived. Instead of them contacting the customer to ask if parts arrived, they just didn't show up for the scheduled appointment nor did anyone call to say the appointment was cancelled. Wasted four hours of my time and had to reschedule again. The repairman, Craig, did a great job on the repair, albeit a tad bit on the expensive side for parts.
    NEWPORT, NC
    March 26, 2020
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    Thank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
    SHS Social Care on March 31, 2020
  6. Washing Machine Tepair

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    Used on Monday. Great service.
    JACKSONVILLE, NC
    March 20, 2020
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  7. Good service

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    I used them a week ago good service
    JACKSONVILLE, NC
    February 17, 2020
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  8. Great Service

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    The technician did a super job. Glad I called Sears. Would definitely use them again.
    NEWPORT, NC
    January 11, 2020
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  9. Awesome! Very knowledgeable. Thorough. Dedicated.

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    Can not write in this box because the guidelines will not retract.
    HAVELOCK, NC
    December 07, 2019
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  10. Awesome! Impressive! Best service. Technician is superior to previous.

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    Can not write in this box because the guidelines will not retract.
    HAVELOCK, NC
    December 07, 2019
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