Jacksonville, NC repair reviews

All Reviews are from verified customers of Sears Home Services.
4.6 out of 5 stars

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  1. Poor Service

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    Display was replaced. One day later both fridge and freezer went out. All food toast as they couldn't come back out for 3 days
    BEAUFORT, NC
    November 11, 2019
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  2. Technician was great

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    Same tech repaired our microwave as usual excellent service
    JACKSONVILLE, NC
    November 08, 2019
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  3. Great in home tech terrible warranty support

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    The in home tech’s were great. Persistent problem with washer that required 20 visits.. However in home techs have to comply with their tech support along with Samsung tech support which leaves a lot to be desired. The warranty is archaic and totally unresponsive to the consumers needs or common sense, 20 service calls over a period of 6 months pluse multiple parts replacement instead of a $500 credit toward a new purchase makes absolutely no sense!!! Great tech support that has to comply with foolish Corp policy inspite of their good sense.
    N TOPSAIL BCH, NC
    October 20, 2019
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  4. Excellent

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    Arrived on time,diagnosed and fixed in under 2 hours. Very polite and friendly
    HOLLY RIDGE, NC
    September 28, 2019
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  5. Nicely done.

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    Just what I expected for top quality service. Tim was professional and courteous
    SWANSBORO, NC
    August 11, 2019
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  6. Great service

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    The technician was quick and knowledgeable.
    HAVELOCK, NC
    August 05, 2019
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  7. Great service!

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    Both service men were knowledgeable and very considerate as they worked.
    HAMPSTEAD, NC
    July 26, 2019
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  8. Great Service

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    The service tech, Tim, was very helpful and professional. He gave us a courtesy call to let us know that he would be about another half hour. When he showed up, he introduced himself as the service tech and went right to work. The washing machine has been working great since the repair.
    HUBERT, NC
    July 14, 2019
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  9. It is finally fixed but dealing with svc on the phone is aNIGHTMARE.

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    The first svc.person caused more problems and one part was installed backwards.Del. the real pro.fixed it and was very professional and knowledgable thanks DEL.Finally fixed after a month without a fridge .
    SNEADS FERRY, NC
    July 12, 2019
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  10. Outstanding service

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    I used Sear repair to maintained all my sports and lawn equipment.
    JACKSONVILLE, NC
    June 23, 2019
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