703 N Berkeley Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
kassandra O
(Translated by Google) I really liked the work of the technician they sent. He was very professional, friendly, and quickly solved the problem with my washing machine. (Original) Me gustó mucho el trabajo del técnico que enviaron muy profesional, amable y me resolvió rápidamente el problema de mi lavadora.
Kristi G
Service was completed and the guy was very nice and respectful
Michael
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 29, 2025
Christopher E
Our repair man was very courteous, friendly and knowledgeable of the equipment
Customer service response - Thank you for your positive feedback, Christopher! We're glad to hear our repairman was courteous, friendly, and knowledgeable about the equipment.
Sears Home Services on June 22, 2025
anthony S
Lonnie was very polite and explained in detail what I needed to know. Thank you Lonnie.
Customer service response - Thank you for your positive feedback, Anthony! We're glad to hear Lonnie was polite and provided detailed explanations.
Sears Home Services on June 17, 2025
Diane M
I am very pleased with the Sears' techs that came out this afternoon. They were very professional, exceptional customer service skills, and very knowledgeable about the GE product. They answered all the who, what, when, where and why questions to my satisfaction and I got a lesson in return to possibly lengthen the life of the product. Kudos to the techs and you're truly an asset to Sears!!!
Customer service response - Thank you for your positive feedback, Diane! We're glad to hear our techs provided professional service and valuable insights about your GE product.
Sears Home Services on June 15, 2025
george F
The tech specialists were amazing!!! Lonnie, and Terrence were knowledgeable, professional, and friendly. They started out introducing themselves, and ensuring me that they would resolve my appliance issues. They apologized about the delay for my service, making no excuses for the long, delay for services. I respected that, because they didn’t go into any detail for the delay, and ensure me that "Sears" will provide the best and upmost customer care service to all of the customers!!! They informed me if i had any concerns or questions to not hesitate to ask. I listened as the two technicians discussed in complete detail how they would handle the repairs, and i have to admit... it was very impressived!!! I thanked them both and would most definitely recommend them to all my friends and family to conduct any major repairs for their house. Outstanding job!!! George W Franklin
Customer service response - Thank you for your positive feedback, George! We're glad to hear Lonnie and Terrence provided knowledgeable, professional, and friendly service, and we appreciate your recommendation.
Sears Home Services on June 15, 2025
Pam G
Customer service response - Thank you so much for the 5-star rating, Pam! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 12, 2025
alexa A
Mike/Michael is a fantastic technician/specialist
Customer service response - Thank you for your positive feedback, Alexa! We're glad to hear Mike provided excellent service.
Sears Home Services on June 12, 2025
Judy D
The Technician who explained everything as he thoroughly diagnosed the problem with our ice maker was terrific. Though it was late in the day he called and let me know he would arrive in 10 minutes.
Customer service response - Thank you for your positive feedback, Judy! We're glad to hear our technician was thorough and communicated well about your ice maker issue.
Sears Home Services on June 10, 2025
