Concord, NC repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 234 Reviews
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Excellent!Thank you for sharing your great rating! We thank you for choosing Sears PartsDirect and hope you recommend us to your friends and family.
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Worked at a steady pace, 2.5 hrs. (Took no breaks). Very courteous!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Excellent workDear Cathryn, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician was great! Ordered parts, received parts. Parts did not fix refrigerator. It was not even 4 years old! Horrible horrible horrible products!!!Dear Cris, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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So happy I made the service callDear Linda, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Our service tech arrived at his scheduled time, and took very little time to install the replacement part. Very friendly and professional.Dear Steve, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Individual was great. Price was high.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Timely, efficient and knowledgeableDear Brian, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The repair person came and pulled the refrigerator out and said that the compressor had gotten compromised. He said to wait 24 hours to see if the ice maker would return to making ice and the freezer freezing again. I have called almost everyday and left a message to no avail. My refrigerator still does not make ice and is not properly freezing.Dear Deidre, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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The technician was wonderful. Efficient, clean, knowledgeable and respectful. The time problem is not under his control so understood. Appreciate his working late to get to me! Definitely recommend this service after several positive experiencesWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!