St. Louis, MO repair reviews

The Service Rep from A&E Appliance, Greg Hammond, Tech #1895, was very impressive with his knowledge of how our older Kenmore Washer & Dryer should perform. He didn't just listen to the one problem we had with our washer and then fix it and leave ... Instead he performed several series of tests to make sure EVERY cycle and function was performing as it should. Doing so, he found a problem with our agitator and wss able to fix it with a part he had on our truck. Very impressive. Very customer service oriented guy! This was a 5 STAR

The repairman was very efficient and came, got the issue fixed and was out of the house within an hour. Refrigerator works great now.

The tech was so pleasant, knowledgeable, and helpful. If I need him again I would request him by name.

The technician called prior, evaluated the issue, and installed the parts in an efficient and professional way.

MADE THE CALL...GOT THE SERVICE...ORDERED THE PART AND FIXED IN GREAT TIMELY MANNER

I used Seas to service our snow blower earlier in the year and decided to let them service our lawn tractor so we're ready to go in spring. This was one of my best decisions ever! I didn't have to take my equipment to the maintenance facility, they came to me. Andy, the technician was knowledgeable, friendly and very professional.

The logistics team kept overschduling the service man and my appointment kept getting canceled. I even took off work on a Friday and was told the guy would be there for the repair several times during the day. He never showed up. This was just half the story. It's not worth my time to keep typing the rest of the story. Do not use these guys.

Found the problem and was able to fix it.

I am always pleased with the knowledge and work ethic of Sears. I hope that Samsung finally came up with a new icemaker repair kit that works

Friendly and thorough. Also took at a look at my dryer.