St. Louis, MO repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 395 Reviews
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Jim the technician was very politeWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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EXPENSIVE with lots of advice and no real substantive results.Dear John, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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[Previously sent my comments: Service technician spilled water and did not make an effort to clean it up. After he pushed washer back, he said a little water spilled when he was disconnecting the supply hose. Said I should put a fan in laundry room to dry it out. After he left, I pulled the washer out and discovered water under the washer, dryer and baseboards. I think he was careless. Not interested in him returning for my service calls in the future.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Knew his stuff. if I have a problem again, I want him to fix it.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Problem solvedHi Steve, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Technician was quick and efficient, explained and showed what happened when asked and everything was clean, in place and working great.HI Sammy,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Just needed my dryer checked out before my warranty went out.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Want respond when having your food vocher replacement . Refrigerator went out fix and would like to have my food replace what I threw away.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist . Please email us at homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you
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This service man gave great servoce.Dear Thomas, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business! Thanks Sincerely, Samuel G Sears Member Services
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fixedthe problem, on time, no complaintsThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.