St. Paul, MN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 234 Reviews
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I used them 2 days ago and I am so proud of them.Hi Solomon, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I tried for days to get someone to come and check my Bosch washer. Finally, I was able to get same-day visit. The gentlemen who came could not be any more helpful. He confirmed my intuition that my 10-year-old washer was coming to the end of its life. He did so in a manner that helped me understand my intuition. I asked lots of questions and he graciously answered them all. I still have some life in my washer but I feel better prepared going forth in making a choice for a new washer in the futer.HI MARGE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I have sears appliances and always use sears repairsHi Cynthia, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician was very condescending, especially after problem did not manifest itself during his visit. He did not agree to suggestions I had to attempt to repeat the problem (issue only arises when running a load in the washer; technician only ran it empty). The problem still persists. If I could have given this service 0 stars, I would have.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you. We would be happy to see what we can do for you!
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took care of the problem and did not make a messThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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The service tech called in advance to let us know that he was on his way, which gave us ample time to clear our the fridge without letting things sit out too long. He arrived promptly and worked efficient. He willingly answered all our questions and was vary engaging and personal - truly a very positive experience. He also explained what we could do to keep things in order going forward. I had forgotten what excellent service could be - thank you!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Service representative was very thorough in both his diagnosis of the problem with our dishwasher and the options for repair. I was very pleased with every aspect of the service call.Hello James, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Cal was pleasant and knowledgeable.Hi Susan, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I am very pleased with the work that I get when I need a repair. I have and would recommend this service for everyone.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Parts were unavailable for a ten year old dishwasher. We had to replace a refrigerator a year or so previous that was also a Sears model. Not sure if this was a bad product cycle or just a coincidence?We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.