Maplewood, MN repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 280 Reviews
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I was very happy with serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Washer broke May 24th, has been here 3 times. Still not fixed. I know he is busy but could have had it fixed had I put a load of clothes before he left onstead of having to wait 10 to 15 days.Hi Robert, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We see that Service Order # 42122139 is scheduled for Service on 08/19/2020. We request you to please wait for the Service to be completed. One of our technician will resolve your issue.
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Excellent service and very professional.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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We had to wait a very long time for the repair. We had to buy a small refrigerator/freezer to carry us over. The repair person was very good and pleasant to work with and had no control over the length of time we waited. We are long time Sears customers so were disappointed in this delay.Hello William, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team. As per our records we see that service is complete on dated 06/19/2020 of Service Order # 8162-42101504. If you still have any kind of Unit Functional Failure Issues please revert us back so that we can set a Service with our Technician to fix the issue.
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Tech said warranty doesn’t cover broken burner tube clips, there located in firebox sits on clips in firebox. Exclusion in warranty doesn’t cover rust. Spent a lot of money on this grill turns out to be junk. Next time I’ll buy a Weber they stand by their grills forever, even when there out of warranty!Hi MICHAEL , We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at HomeServiceReviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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The work was efficient and fast but the cost was a lot more then I would have though. The work was only 30 minutes long and the labor is a killer. $230 is steep!HILARY B, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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professional service
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Sears Repair service offers wonderful online booking, excellent communication updates and, even more importantly, superior repair service. Our repair technician was courteous, extremely knowledgeable AND he fixed the dishwasher! Will definitely use them again when needed.
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Service was great ! Done in no time. Very nice service tech.
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Great service tech well trained & had great knowledge of his job.