Maplewood, MN repair reviews

Tech barely checked the washer. Tech was here to do annual service and cleaning on both washer and dryer. If they were here 10 minutes I would be highly surprised. They pushed a few buttons and started a wash cycle then canceled it and said all was good.

Did a poor job of checking the dryer out. Tech only ran the dryer to make sure it was working. They didn't even bother to check the lint trap or vacuum it out. They didn't check the venting either to see if there were issues or if it was even connected. Very poor service if you can even call it that.

Came on time-- knew what he was doing -- friendly ---answered my questions --- I am happy

Came on time scheduled, shared info about care, could not determine cause of leak, but shared thoughts on what caused it. Cleaned the filter, and put front foot guard back for me.

THEY WERE AT OUR HOUSE TWICE IN THE LAST MONTH. BOTH TIMES WE HAD EXCELLENT SERVICE.

the repair called at 3 pm and said they didnt realized we were scheduled. our slot time was 8 to 5. several wasted hours waiting. sounds like overbooking. not appreciated

My appointment was between 1 and 5, didn't show up after 5. Waited all day. My washer is a 700.00 washer and you wanted 740.00 to fix or you could fix it for 200.00 and sell me a 600.00 insurance policy. I will not be using your service ever again.

Unfortunately had to wait two weeks for service, but when the technician arrived, he was professional, prepared and knowledgeable. All fixed on the same day!5

I have used Sears repair sevice in the past and have been great

the repair man left before l had a chance to talk to him.