Bloomington, MN repair reviews

he showed great concern for me , as a customer.

The tech asked good questions when he called en route within the time window, and once here, easily diagnosed and fixed the problem quickly. It was a washing machine with clogged pump, replaced for very reasonable fee; the part was on the truck. I was near the end of his day, I would have appreciated knowing that going into it so I could have run quick errands. The online update indicator wasn't helpful. I do understand how these things work, if an earlier job is tougher than expected, they run behind.

Got appointment quickly

In short, the tech did not find anything wrong with my washer and charged me an extra $50 (on top of the flat fee to come take a look). I ended up resolving the issue of my washer not draining a couple of days later by determining the washer was not level. A waste of time and money.

I was very happy. I would suggest that I be given a tighter window on what time to expect the repair person's arrival. I waited all day without word until 4:00 PM. My window was 8:00 Am - 5:00 PM. I think that's a lot to ask from a customer.

Did good job.

Worked quickly and made sure everything worked

Good Service

Technician was on-time, friendly and knowledgeable.

Used them this past week, came on time, fixed it and everything is working perfectly.