Portage, MI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 239 Reviews
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The Repairmen were on time, convenient and the parts arrived as promised.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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We have owned our Samsung dryer for years and this is the first time it has needed repair. I called around and finally decided to use Sears because they could check it out the next day and I was able to schedule everything on line. The repair technician was on time (how can you be late with a 4 hour window), called when he was on his way, got right to work, fixed the issue and I was back to normal by the end of the day. He was pleasant, and knowledge.Dear David, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Friendly and very competent service! Extremely helpful!Hi Elizabeth, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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not so happyHI WILLIAM ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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congratulations! Your hourly rate just doubled my master plumbers, who had just paid me a visit .HI DENISE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Everything went well. The repair man was super.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Technician worked hard and very polite.Hi Richard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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USED SERVICE BEFORE ALWAYS SATISFIEDHI TIMOTHY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I hired Sears to come fix my icemaker on the first visit they diagnosed problem it had, same day had me order the parts from whirlpool that they thought were wrong, 2 weeks later parts finally came in. I called Sears to come back out to my home and installed them. Next day I look in my ice maker and my icemaker still does not produce ice. Sears needs to make it right and follow up with me come back and repair it properly.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The first attempt did not do half the work planned and took forever. The second service man not only did all the work that was planned but did the whole job in half the time. Of course we are still in the shake down time BUT this time the machine remains quiet (which is reassuring.)Hello Maria, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears! We appreciate any and all feedback from our Members and will share your experience with our service team.