Portage, MI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 231 Reviews
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I hired Sears to come fix my icemaker on the first visit they diagnosed problem it had, same day had me order the parts from whirlpool that they thought were wrong, 2 weeks later parts finally came in. I called Sears to come back out to my home and installed them. Next day I look in my ice maker and my icemaker still does not produce ice. Sears needs to make it right and follow up with me come back and repair it properly.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The first attempt did not do half the work planned and took forever. The second service man not only did all the work that was planned but did the whole job in half the time. Of course we are still in the shake down time BUT this time the machine remains quiet (which is reassuring.)Hello Maria, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears! We appreciate any and all feedback from our Members and will share your experience with our service team.
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Technician was very helpful with 18 year old treadmill. Was very happy with his promptness, knowledge and skill.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Got it working quicklyHi Jeff, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very courteous and professionalThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Tech was very informative. He did a great job!Hi Steven, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very happy with the service. Technician was very thorough.Hi CHARLENE , Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technician diagnosed the problem, arranged to have the parts shipped and installed the needed parts.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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As usual, he did an excellent job and was timely and courteous.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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It was worrisome to have a serviceman in the house during this corona virus time. But the technician wore a mask and gloves and wiped everything down after he was finished