-
Great service friendly and knowledgeable staff
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
On time very helpful maintenance provider
Courtney B,
KALAMAZOO, MI
November 13, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Our technician was courteous, but didn't seem interested in fixing anything but the ice maker. We still have a door seal peeling off the refrigerator and doors that are misaligned. He kept blaming the warranty company as the reason he didn't address two of our items. We bought an extended warranty to fix such items!
JEREMY H,
PORTAGE, MI
October 25, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
pleasant, personable and experienced.
CLENT M,
PAW PAW, MI
October 23, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
All went well. Quick, thorough and good communication.
KATHLEEN S,
KALAMAZOO, MI
October 13, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
I was informed as to the time the repair person would arrive and he was on tim.
KATHLEEN S,
KALAMAZOO, MI
October 13, 2019
-
Service representative was very professional.
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
He explained all services and warranty options
SANDRA L,
GOBLES, MI
October 01, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Everything fixed
LORRAINE V,
KALAMAZOO, MI
September 26, 2019
-
great sevice, great serviceman
Overall rating
see details
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
needed quick repair and got same day service.
CHARLENE F,
PAW PAW, MI
September 21, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
expert guy
ALLAN M,
KALAMAZOO, MI
September 21, 2019
-
Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
It took six weeks to get the part for my fridge, cost almost $300 and the fridge is still broken. Total waste of time and money. Not having a refrigerator for that long was horrible, but that it still isn't fixed is worse. I gave up and bought a new one, which I wish I had done in the first place.
Abby T,
SAINT JOSEPH, MI
August 22, 2019