Portage, MI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 246 Reviews
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I would recommend Sears for any appliance repair! Good communication, courteous repairmanDear Don, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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50.00 service .just to reset off button . 200.00 in all . made me cry . there should have been a cleaning of coil area at least { premaint }Dear SAMUEL, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears! Thank you, Home Service Reviews.
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Took over 6 weeks for a service repairman and microwave died next day. Three - four weeks u til can come back out.Dear Mary, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected in regards to delay in Service. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Service date July 28, 2021Dear Jeanne, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Used before a couple times for mower repair. Great tech and willing to answer questionsDear Cathleen, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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We had two different technicians who each ordered different parts to solve the problem; none of which worked. The last gentleman left without any solution found or plan to get it resolved. Then charged us for the service calls.Dear DEB , We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you. Thanks Sincerely, Samuel G Sears Member Services
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Dishwasher fixed correctly and properlyHi Norm, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The Repairmen were on time, convenient and the parts arrived as promised.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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We have owned our Samsung dryer for years and this is the first time it has needed repair. I called around and finally decided to use Sears because they could check it out the next day and I was able to schedule everything on line. The repair technician was on time (how can you be late with a 4 hour window), called when he was on his way, got right to work, fixed the issue and I was back to normal by the end of the day. He was pleasant, and knowledge.Dear David, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Friendly and very competent service! Extremely helpful!Hi Elizabeth, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!