Grand Rapids, MI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 158 Reviews
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Our Kenmore stove is 36 years old and to our happy surprise Sears Appliance Repair was able to order the part needed and fix the oven. The technician was very courteous and knowledgeable and quickly had my oven working again.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very happy with repair. Seen in a timely manner. Technician very helpfulWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears Parts Direct!
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We added the dryer maintenance and we are happy we did. It really needed doneDear Susan, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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It’s so easy to schedule and technician fixed it right awayWe love 5-star ratings! Thanks for choosing Sears!
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Could not understand phone service people, The first service tech was called off our job while in route to our home. Second service tech said we were not home which is untrue as my office is right by our front door and I was home entire time.Dear Matt, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Great service and smart repairmanThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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after several phone calls to reps that were hard to understand and scheduled the wrong things the man who showed up to service us spent over half an hour on the phone trying to clear it all up. He was the most helpful and did our repair well. The rest was a nightmare and cost us extra service calls.POLLY S, we apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I have no complaints about my washer repair other than I had difficulty understanding the service representative on the phone. Everything was done promptly & the repairmen were professional & friendly.Dear Lynn, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Was very helpful with our dishwasher issue!!Dear Stacie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Tony did a good jobHI DAVID ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!