Ann Arbor, MI repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 126 Reviews
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hard to type a review because the screen is blocked by the pop-up writing guidelines. You should have , Ed, my repairman look into this problem.HI KATHLEEN ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Parts could not be found. Communication is TERRIBLE. I spent hours on the phone waiting to speak with someone & then they referred me someplace else & again I waited 1.5 hours.Hi Leslie, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team. We would like to inform you that replacement was already approved for your Washer by our Protection Agreement team. Please contact our Protection Agreement team @ 800-927-7836.
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My pedestal washer required 2 guys to fix it together. They spent a long time on the project in a tight space and fixed it successfully.Hello Alicia, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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My boiler problem was fixed in a timely fashion before the clod weather came.Hi Yang, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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Always good repairmen. Courteous and friendly.Hello Thom, thank you for your review and the feedback, we take all reviews as feedback on how we can improve our service. Thank you.
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No service was providedHi Cory, thank you for taking the time to send your feedback. We apologize for your inconvenience and the misinformation given regarding your repair experience.
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Always been satisfied with the Service
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Service was to repair Range as part of our annual appliance check-up. We have used Sear's Home Service for many years to service 6 Appliances in our home.
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The dishwasher is little over 3 years old. As far as the dishwasher being repaired. It is NOT 4 or 5 visits to try different parts and sensors. I am still without a dishwasher working. I will never buy Sears again.
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Marshall was great in every way! Professional, fast, prompt, courteous, and knowledgeable! Thank you very much for fixing our problem, Marshall!