900 Briarwood Circle Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (165 reviews)

Alan P

July 14, 2025
Source: Google

John C

July 07, 2025

Excellent. Informative. Efficient. Thank you.

Source: Google

Customer service response - Thank you for your 5-star review, John! We're glad to hear you found our service excellent, informative, and efficient.

Sears Home Services on July 07, 2025

Phil O

July 07, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 07, 2025

Phil O

July 07, 2025

Dishwasher diagnosis- was pretty upfront re:cost, and life expectancy of the washer

Source: Google

Customer service response - Thank you for your 5-star review, Phil! We're glad to hear our technician was upfront about the cost and life expectancy of your dishwasher.

Sears Home Services on July 07, 2025

Sharon W

July 10, 2025

Update to my review ….. .i still do not have a working freezer or a response from the warranty dept of my master protection plan …when I called to see why I have not heard anything, I was advised that apparently Jacob had sent his report and his findings (compressor was gone and the Freon had been leaking) but there were no pictures and I was told that it appeared it had fallen thru the cracks . The representative said he was going to escalate the issue and I should give it 5-7 days …..I have been without a working freezer since June 3rd plus I have a paid up MPP…….someone please help At this time, I can ONLY rate JACOB L., the repair technician he determined the problem & sent pictures to verify the problems to the warranty dept.

Source: Google

Customer service response - Thank you for your 5-star review, Sharon! We're glad to hear Jacob was thorough in determining the problem and communicating with the warranty department.

Sears Home Services on July 02, 2025

David E

July 02, 2025

Knowledgeable, quick diagnosis, and had the part on the truck, so no return visit.

Source: Google

Customer service response - Thank you for your 5-star review, David! We're glad to hear our technician was knowledgeable, quick in diagnosing, and had the part on hand to complete the repair in one visit.

Sears Home Services on July 01, 2025

Jessica B

June 30, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 30, 2025

Jimmy S

June 29, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 29, 2025

Jay S

June 25, 2025

Donta was professional, thorough, and completed the job promptly.

Source: Google

Customer service response - Thank you for your 5-star review, Jay! We're glad to hear Donta was professional, thorough, and prompt in completing the job.

Sears Home Services on June 25, 2025

Daniel W

June 19, 2025

Howard was quick to diagnose my issue and resolved it just as fast. Thanks!

Source: Google

Customer service response - Thank you for your 5-star review, Daniel! We're glad to hear Howard was quick and efficient in diagnosing and resolving your issue.

Sears Home Services on June 19, 2025

Average Rating: 4.7/5 (165 reviews)