South Portland, ME repair reviews

Thank you, Shawn!

Was very satisfied with the work of the technician

Sears serviced my washer in April, fixed the problem I called them for but created another one. This was the followup call. Dana diagnosed the problem and fixed it. The service call was scheduled between 8 and 5 (a rather ridiculously long window. The first contact I received was a call at 2 to say expect him between 3:30 and 5:30. he actually arrived at 6.

Repair technician was very courteous and fixed the issue.

Technician was respectful, professional and I would want him back on any future requests

Dispenser problem was taken care of quickly. No problems.

the service person was very helpful!

refrigerator needed one part. two were ordered. Delay in getting 2nd (unnecessary) part. We managed to get by, but if the refrigerator had not been functioning I don't know how we would have managed. Two appointments. Both technicians were professional, focused and able to do the job. Issue with the warranty service (felt we were getting the run around on the phone), not with the technicians.

Our dryer broke on a Sunday, we called in a service call. The technician was onsite the very next day. Diagnosed the problem, went got the parts, came back and installed them and the dryer was good to go … all within 24 hours. Nobody can beat that for service!!!! Also, the service technicians are very knowledgeable and often provide 'how to' tips for various things. It's what keep me a loyal customer.

The service rep was knowledgeable, courteous, and efficient.