South Portland, ME repair reviews

Called to set up my appointment vs. making it online. I knew what was wrong and what needed to be replaced, a door gasket. Service person arrived without the gasket...cha ching 99.00 dollar please. Person gave me part numbers...the wrong part number, told me that the same gasket went on both sides of the doors, wrong, I got the left hand side when I needed the right. Had to reorderand look up the part numbers myself. So, the appointment was a bust.I paid $99.00 for absolutely nothing. In addition he said that he did things that he didn't, something about cleaning a part of the fridge. Didn't happen.

Experienced and capable tech

Our gas dryer was rotating laundry but not heating sufficiently to dry. Hoping the dryer could be repaired, we scheduled a Sears technician to diagnose the problem. The technician arrived on the day scheduled but, due to a very heavy workload, much later than the indicated time. The technician was personable, courteous, and proficient, promptly diagnosing the problem and making the repair. We are delighted our dryer could be repaired rather than having to be replaced.

Kept me informed on arrival and was quick and efficient

Repair person came at the time promised. Was friendly and knowledgable. More to the point, he promptly repaired our dryer, a godsend under current circumstances.

The service person was very good, but not happy with the outcome which had nothing to do with him. Have to buy a new washer after only 3 actual years of light use of the Kenmore Elite.

technician showed up on time and was very professional. he went over all my options and only left when he was sure everything had been fixed and was running perfectly. I am extremely pleased with the service

It is work ok.

Individual was personable..

The original problem, dryer temperature too hot, appears to be repaired as of today. However, the adjustment of the dryer pipe vent has a problem, namely, the pipe separated at the top. This needs to be reattached.